Instrument Care Plans

With VIAVI Care Support Plans, you’ll gain efficiency so that every day using your instrument is a productive day.

VIAVI Care Support Plans streamline the start-up learning phase, as well as repair, calibration and loaner processes—making support costs predictable and cost-effective, while alleviating your administrative burden. When you purchase a VIAVI Care support plan with your instrumentation, you’ll gain:

Productivity

Productivity:
Facilitate rapid learning with on-demand certificate based training and priority technical application support for times when you need help when on a job.

accuracy

Measurement Accuracy:
Maintain equipment at peak performance and accuracy. VIAVI calibration always includes firmware updates, connector maintenance, adjustments, and calibration to factory standards.  Software / firmware updates that provide enhancements and calibration certificates are tracked for easy compliance in StrataSync.

Availability

High Availability:
Schedule an express loaner when service is needed which also includes replacement of worn out batteries, bags and accessories with 5 year MaxCare plans.  No need to have a down day without a test tools or to pursue a rental!

Budget

On Budget with Good ROI:
Service at a low, bundled cost for up to 5 years with the lowest total cost of ownership with exclusive priority benefits that are not available to customers without a support plan, such as 5 day repair turnaround. VIAVI Care plans save you up to 50% of the value of a la carte services and accessory replacements.


VIAVI Care Support for New Equipment

* 5-year plans only; if applicable

View Support Plans On New Equipment

Factory Repair

VIAVI Solutions is a single-source supplier for all of your factory and on-site test equipment repair, maintenance, and calibration service needs.

We offer return-to-factory, fixed-rate repair services for all VIAVI test equipment. Fixed-rate repair provides the best turnaround time, streamlining the overall repair process and creating a very predictable and reliable repair experience at the best pricing.

Our technicians ensure that your equipment is functioning properly by completing any maintenance and install enhancements,  including engineering change notice updates.

Find out more about our Factory Repair Services

Factory Calibration

Keeping your equipment in top-running shape with factory or onsite calibration services helps ensure your network will continue to operate at peak performance. A variety of options allow you to manage the logistics of calibrating your equipment, while maximizing your maintenance investment. Performing regular calibration of equipment ensures the accuracy of its measurements. Improper calibration, however can compromise a network and impact services.  

Keep your equipment in top-running shape with VIAVI On-site Services that help to ensure your network continues to operate at peak performance. It's the most cost-efficient and effective way to maintain equipment on a timetable that meets your requirements.

Find out more about our Calibration Services

Self-Paced Training

VIAVI offers self-paced technical and product training as a flexible, efficient, and cost-effective training delivery option. Self-paced training offers a flexible training option for small groups of employees or those located remotely or in multiple locations. It’s an ideal training solution for instructing technicians who work in the field and cannot attend on-site classes.

Find out more about our Training Services

Priority Service

VIAVI Care Plan Priority Services and Technical Expert Application Center (TAC) Service Levels for Field Portable Instruments used to test fiber, cable TV, xDSL, metro and wireless networks

All customers enjoy Standard Plus support during the product warranty period and can upgrade to Premium TAC by purchasing a VIAVI Care Support Plan.

The hallmark of our test platforms is evolving, modular test features to allow customers to keep pace with advancing communications technologies. The learning process is not just “one and done,” and field teams often have high rates of turnover.

Find out more about our Priority Services

Battery / Bag Replacement Coverage
Batteries and bags wear out with daily use and charge cycles. To ensure these items don't slow you down, our 5 year plans include a replacement over the life of your 5 year plan.

VIAVI will provide a one-time replacement of bad battery and worn soft bag/glove within the duration of a 5-year SilverCare or MaxCare Support Plan. Replacement will only be replaced when the instrument is returned to VIAVI for repair or calibration service. Hard cases are excluded, and coverage is not applicable for instruments sold without bag/battery.

This coverage is Included in 5 year Silver and MaxCare Plans

Technical Assistance
The VIAVI Technical Support team can assist you in using/configuring products or address issues regarding product performance.

Visit our Technical Assistance section for more information.

MaxCare Accessory Replacement Coverage
Instrument products come with accessory cables and connector tips. To ensure reliable, accurate testing we will cover the replacement of one accessory annually, to ensure good test results.

When an accessory has been determined to be defective or faulty, VIAVI will, at no charge to customer, either repair the accessory or exchange at VIAVI’s discretion. Exchanged accessories may be new or refurbished. All returned accessories become property of VIAVI. The following limitations apply: no more than one accessory may be exchanged per 12 month period; applicable accessories include only those accessories that are considered essential to the operation of the instrument and were shipped with the original purchased product. The Customer is responsible for shipping faulty accessory back to VIAVI when there is a concern or during a calibration or repair service event.

Express Loaner
Now you can schedule calibrations or repairs with no downtime. The Express Loaner Service provides you with a similarly configured piece of equipment before sending yours in for calibration or for that unexpected repair that you need immediately.

Additional Information


Which VIAVI Care Support Plans are available for my instrument?

Care Support Plans

Care Support Plan - 8800SX

Care Support Plan - ALT-8000

Care Support Plan - ALT-9000

Care Support Plan - AVX

Care Support Plan - CT-X

Care Support Plan - CX300

Care Support Plan - Certifier

Care Support Plan - CellAdvisor

Care Support Plan - FiberChek

Care Support Plan - GPSG-1000

Care Support Plan - IFF-7300

Care Support Plan - IFR4000

Care Support Plan - IFR6000

Care Support Plan - IFR6015

Care Support Plan - MAP

Care Support Plan - NSC-100/200

Care Support Plan - OneAdvisor 1000

Care Support Plan - OneExpert

Care Support Plan - ONT

Care Support Plan - PSD60-1AF

Care Support Plan - PSD60-2R

Care Support Plan - PSD90-1C

Care Support Plan - PSD90-3

Care Support Plan - Seeker

Care Support Plan - SmartClass

Care Support Plan - SmartOTDR

Care Support Plan - SmartPocket

Care Support Plan - T-BERD/MTS-2000

Care Support Plan - T-BERD/MTS-4000

Care Support Plan - T-BERD/MTS-58xx

Care Support Plan - T-BERD/MTS-6000

Care Support Plan - T-BERD/MTS-8000

Care Support Plan - VSE-1000

ProductRecommended
Plan
(Part Number)
Bronze
BronzeCare
Silver
SilverCare
MaxCare
MaxCare
Why calibrate?
180 DSP MeterSilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Frequencies/levels need to be within specifications to guarantee precise and reliable results.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Out of specification measurements could cause unnecessary repeat calls customer service issues.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

360 DSP, 1G DSPSilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Frequencies/levels need to be within specifications to guarantee precise and reliable results.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Out of specification measurements could cause unnecessary repeat calls customer service issues.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

3Z RF VisionSilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Timely calibration of your RF Vision maintains its ability to accurately align panel and point-to-point antennas as per a site’s RF Design.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Incorrectly aligned panel antennas can result in:

  • RF coverage gaps, overlaps and interferences
  • Reduced capacity for the antenna / site
  • Increased Hand Over errors
  • Increased Subscriber Drop Rate
  • Increased potential for repeat site visits

Incorrectly aligned point-to-point antennas can result in:

  • Increased wind / vibration sensitivity
  • Degraded link capacity and reliability
  • Service outage and revenue interruptions
  • Loss of link redundancy
  • Customer churn and revenue loss

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

8800SX8800-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
ALT-8000ALT-8000-Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
ALT-9000ALT-9000-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
APM-424(V)5 MK XII/AAPM-424V5-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
ATB-7300NGATB-7300NG-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
ATC-5000NGATC-5000NG-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
AVX-10KAVX-10K-Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
CT-XMaxCare-5

Why calibrate this product?
What are the common issues?

CX300CX300-Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
Certifier 10/40G local & remoteMaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

Certifier 40G Fiber adaptersMaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

Certifier 40G MPO adaptersMaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

CellAdvisor 5G (CA5000)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Repeat truck rolls due to repeated measurements
    Erroneous measurements might result in theincorrect network settings.
  • Adds time to troubleshooting because the real issue it is not possible to isolate the real issue.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

CellAdvisor JD72xCSilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Repeat truck rolls due to repeated measurements
  • Wrong measurements might result in wrong network settings
  • Adds time to troubleshooting because the real issue is not isolatable

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

CellAdvisor JD7xxBSilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Repeat truck rolls due to repeated measurements
  • Wrong measurements might result in wrong network settings
  • Adds time to troubleshooting because the real issue is not isolatable

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

FiberChek Probe MicroscopeBronze-5No calibration required
Functional Verification
Recommended
FiberChek SidewinderMaxCare-5No calibration required
Functional Verification
Recommended
Fiber Microscope P5000iBronze-5No calibration required
Functional Verification
Recommended
FVAi Benchtop MicroscopesBronze-5No calibration required
Functional Verification
Recommended
FVDi Benchtop MicroscopesBronze-5No calibration required
Functional Verification
Recommended
GPSG-1000GPSG-1000-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
IFF-45TS MK XII/A TACANIFF-45-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
IFF-7300IFF-7300-HWO

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
IFR4000IFR4000-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
IFR6000IFR6000-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
IFR6015IFR6015-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
MAP (Mainframe/Module)Bronze-3

Why calibrate this product?
What are the common issues?

Factory standards to ensure accuracy MAP

Why calibrate this product?

It is essential in manufacturing environment to ensure your product meets the published/customer requirements. Having accurate measurements ensures highest possible yields whilst maintaining product specifications. Ensuring all that the optical test equipment is performing as designed and calibrated is requirement in achieving that goal.

Viavi will validate measurement accuracies conform to published specifications.

Maintain connectors and pigtails.

Factory standards to ensure accuracy

VIAVI is a TL9000 company and calibrates this instrument based on general requirements for the competence of calibration and testing laboratories (ISO/IEC 17025:2005) to ensure your instrument is certified to measure accurately. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all parts stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase.  Fixed rate calibration can also be purchased later via a separate purchase order.

  • Ensure accurate measurements that meet design expectations and optical budgets.
  • Maintain ports and connectors to keep signals working properly and to extend the life of the instrument. For example, if optical connectors or lasers are bad or interface ports are loose then after repeated connection cycles, optical measurements may be inaccurate or damage may occur.
  • When manufacturing optical network products, accurate, reliable and repeatable optical measurement performance is essential to compliance with published/committed product specifications
  • Know that optical product design, product manufacturing and customer expectations are accurate and in alignment throughout product lifecycle

Most business common implications MAP

How will my measurements be affected if the product is out of calibration?

Inaccurate measurements may prevent verification of power levels or introduce other measurement uncertainties, errors and artifacts. Out-of-calibration instruments can result in design errors, production problems, end customer escalations, increased failure rates, audit non-compliance or even ultimately loss of business. 

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate product agreements or ISO/TL9000 standards with your customers and their network equipment vendors.

  • Design errors resulting from inaccurate measurements can result in ongoing issues throughout the product lifecycle including poor yields, inaccurate optical budgets, increased return rates  and customer expectation mismatch.

  • Production costs can be elevated by increased re-work, reduced yield and inconsistencies between measurements.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs.
  • Quality audit failures.
  • For end customers, repeat product quality issues with vendors often cause added cost, customer dissatisfaction and loss of business.

 

Network & Service Companion (NSC-100/200)Bronze-3

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Costs due to erroneous pass/fail results
  • Erroneous pass would lead to a repeat truck roll and a dissatisfied customer
  • Erroneous fail would lead to lost time and OPEX chasing phantom problems in the network

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

OneAdvisor 800 (ONA-800)MaxCare-5

Why calibrate this product?
What are the common issues?

OneAdvisor 1000 (ONA-1000)Silver-5

Why calibrate this product?
What are the common issues?

OneExpert CATV (ONX-220)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Frequencies/levels need to be within specifications to guarantee precise and reliable results.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Out of specification measurements could cause unnecessary repeat calls customer service issues

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

OneExpert CATV (ONX-6xx)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Frequencies/levels need to be within specifications to guarantee precise and reliable results.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Out of specification measurements could cause unnecessary repeat calls customer service issues

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

OneExpert xDSL (ONX-580)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Costs due to erroneous pass/fail results
  • Erroneous pass would lead to a repeat truck roll and a dissatisfied customer
  • Erroneous fail would lead to lost time and OPEX chasing phantom problems in the network

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

ONT (Mainframe/
Module)
Bronze-3

Why calibrate this product?
What are the common issues?

Why calibrate this product?

ONT is a high precision instrument relying on stable and precise timing, stable sources and calibrated low noise clocks.

Validate measurement accuracies conform to published specifications

Maintain connectors, fans and interfaces

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

The ONT is capable of measuring packet delays and jitter from fractions of a nanosecond to seconds and it can precisely set lane timing and phase to fractions of a PPM. To ensure this performance on this and other measurements it is important to have your ONT verified and calibrated by VIAVI. Applications that measure over 10 orders of magnitude rely on stable and precise timing, stable sources and low noise clocks and VIAVI approved processes ensure this accuracy can be delivered by your ONT.

Most business common implications ONT

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate product agreements or ISO/TL9000 standards with your customers and their network equipment vendors.

  • Design errors resulting from inaccurate measurements can result in ongoing issues throughout the product lifecycle including poor yields, inaccurate optical budgets, increased return rates  and customer expectation mismatch
  • Production costs can be elevated by increased re-work, reduced yield and inconsistencies between measurements.

Common Business impacts include:

  • Quality audit failures.
  • Lost revenue, customer complaints and increased costs.
  • For end customers, repeat product quality issues with vendors often cause added cost, customer dissatisfaction and loss of business.
PSD60-1AFPSD-XX-Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
PSD60-2RPSD-XX-Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
PSD90-1CPSD-XX-Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
PSD90-3PSD-XX-Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
RGS-2000NGRGS-2000NG-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
Seeker D, Seeker XMaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Frequencies/levels need to be within specifications to guarantee precise and reliable results.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Out of specification measurements could cause unnecessary repeat calls customer service issues

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartClass 4800Bronze-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

E1/T1 have transmit frequencies which need to be accurate to meet the specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Uncalibrated instrument is unreliable
  • Results are unreliable
  • Possibility that full line rate transmission is not reached.
  • Violation of SLA if SLA says full line rate test

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartClass Fiber (OLP-87/OLP-88) (PON Power Meters)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Optical components age with connection cycles. Maintain connectors and Lasers and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Measurements might be out of specifications.
  • QoS violated.
  • Contractors might get not compensated due to wrong results.
  • Delisting of approved suppliers.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartClass Fiber (OLS-8x/OLP-85/ORL-85)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Optical components age with connection cycles. Maintain connectors and Lasers and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Measurements might be out of specifications.
  • QoS violated.
  • Contractors might get not compensated due to wrong results.
  • Delisting of approved suppliers.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartClass Fiber (OLTS-8x/
MPOLx-8x)
MaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Optical components age with connection cycles. Maintain connectors and Lasers and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Measurements might be out of specifications.
  • QoS violated.
  • Contractors might get not compensated due to wrong results.
  • Delisting of approved suppliers.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartClass Fiber MPOLx
(OLP-82/HD4i)
MaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Optical components are age and require maintenance, including connectors, lasers and pigtails.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Measurement results might be out of specifications.
  • Violation of ISO certification.
  • QoS violated.
  • Contractors might get not compensated due to wrong results.
  • Delisting of approved suppliers.
  • Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartClass TPS Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Costs due to erroneous pass/fail results
  • Erroneous pass would lead to a repeat truck roll and a dissatisfied customer
  • Erroneous fail would lead to lost time and OPEX chasing phantom problems in the network

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartOTDRsMaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Maintain connectors and Lasers and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Contractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or chage backs.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

SmartPocket (OLx-3x)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Optical components age with connection cycles.
  • Maintain connectors and Lasers and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Measurements can be out of specifications.
  • QoS violated.
  • Contractors might get not compensated due to erroneous test results.
  • Delisting of approved suppliers.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

T-BERD/MTS-2000 incl. COSASilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Maintain connectors and Lasers (OTDR) and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Inaccurate measurements may prevent verfication of power levels and wavelenght of optical channels

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

T-BERD/MTS-2000 incl. ModulesSilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Maintain connectors and Lasers and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Contractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or chage backs.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

T-BERD/MTS-4000 incl. ModulesSilver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Maintain connectors and Lasers (OTDR) and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Inaccurate measurements may prevent verfication of power levels and wavelenght of optical channels

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

T-BERD/MTS-58xx incl. 100GMaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

OTN/SONET/SDH/E1/T1 have transmit frequencies which need to be accurate to meet the specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Full line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

T-BERD/MTS-58xx Rackmount - MAP-2100MaxCare-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Full line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

T-BERD/MTS-6000Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • Maintain connectors and Lasers (OTDR) and pigtails.
  • Validate measurement accuracies conform to published specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

Inaccurate measurements may prevent verfication of power levels and wavelenght of optical channels

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.

T-BERD/MTS-8000Silver-5

Why calibrate this product?
What are the common issues?

Why Calibrate the product? AVX

Why Calibrate the product?

VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration.  The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.

VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.

  • ISO 9001 Quality Management Systems - Requirements
  • ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.

In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.

What are the common issues? AVX

How will my measurements be affected if the product is out of calibration?

Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.

What are the most common implications of these issues to the business?

  • Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
  • Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
  • Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
  • Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
VSE-1000 (Video Spectrum Analyzer)Silver-5

Why calibrate this product?
What are the common issues?

Why calibrate this product?

  • VSE is a precision lab quality instrument.
  • Frequencies/levels need to be within specifications to guarantee precise and reliable results.
  • Regular calibrations guarantee tight specifications.

Factory standards to ensure accuracy

Factory standards to ensure accuracy

VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line.  Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work.  We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.

  • Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
  • Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
  • Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
  • When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures. 
  • Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications.  If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.

How will my measurements be affected if the product is out of calibration?

  • Levels & signal quality are used to validate network & headend equipment.
  • Accuracy levels have impact on the network performance.

What are the most common implications of these issues to the business?

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
  • QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
  • Full manufacturer  warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs: 
  • Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases.  Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.   
  • For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.  

Example:

Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements.  It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates.  If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.


VIAVI Care Support for Existing Equipment

FleetCare
FleetCare

FleetCare plans can be customized to include any service entitlements on your fleet of existing equipment. Please fill out a Service Contracts form for a quote.

  • Any collection instruments with a single coterminous renewal date
  • Each contract is customized with any number of annual terms required by the customer
  • Onsite Calibration, Training, Field Application Engineer days can be added

View Support Plans For Existing Equipment


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