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A New Paradigm in Customer Experience Assurance for 4G/LTE in the Era of Big Data

Tuesday, February 4, 2014

Date/Time: Tuesday, February 4, 2014, 10:00 – 11:00 AM New York


Join Rob Rich, Managing Director of TM Forum Insights, Patrick Kelly, Research Director of Analysys Mason, and JDSU experts for a webinar highlighting customer experience as a powerful differentiator that enables mobile operators to improve customer life cycle value and profitability in the era of 4G/LTE and Big Data.

In this webinar, experts from Analysys Mason and JDSU will discuss a new paradigm of proactive customer experience assurance (CEA) that decouples cost from data growth, while integrating real-time network and service assurance activities with customer experience intelligence to drive continuous improvement and satisfaction. We will identify key requirements for a future-proof, virtualization-ready solution that enables service providers to drastically reduce total cost of ownership (TCO), optimize assets, and systematically improve customer experience.