Unleashing Customer Experience Data
GEOanalytics delivers a sophisticated API to allow third party applications to make direct use of the location intelligence with the GEO platform. Whilst there may be several sources of customer experience data available within the network, getting access to these typically requires deployment of a complex data warehouse, and specific system integration projects to make the data available. With GEOanalytics, powerful customer experience intelligence, with the additional dimension of building level resolution location information, is made available in a form that can be directly used by the third party application.
The power of location intelligence in numerous customer care and quality assurance applications has already been proven, GEOanalytics will enable this value to be realised efficiently in wider applications across the enterprise.