The xSIGHT Session Trace Application provides industry-recognized transaction tracing and decoding troubleshooting functionality much faster and at a lower cost than traditional solutions.
The xSIGHT Session Trace Application is a key component of the xSIGHT CEA solution delivering a new mobile assurance paradigm “Customer Experience Assurance”, enabling a real and relevant improvement in customer experience while maximizing CSP productivity and profitability.
Benefits
Increased revenues, lower customer churn, and increased operational productivity via:
Faster problem diagnosis and resolution
Lower solution costs (both CapEx and OpEx) for same troubleshooting analysis
Applications
Troubleshooting of mobile or wireline network performance, service performance and customer experience problems
Key Features
Auto identification of all related protocol transactions for a single call or session
Flexible search criteria to quickly identify and retrieve required call or session data
