Network Performance Monitoring

Elite Network Management Moves Your Business Forward

VIAVI network performance monitoring and diagnostics (NPMD) tools offer the ability to mine network data and apply deep analysis to optimize IT resources in real time or post-event.

Monitor Network Performance to Gain Valuable Insight

Too many fingers pointed at the network team and not enough time to get ahead of complaints? The greatest challenge with network performance troubleshooting is often knowing where to begin searching for the actual source of the performance issue. This challenge can be worsened as networks become abstract and decentralized whether through IoT, SD-WAN, or cloud technologies. 

Network performance monitoring tools from VIAVI proactively identify the most serious network issues with an end-user experience score, problem diagnosis, and out-of-the-box workflows leading IT teams to resolution. All Observer intelligence is backed by complete, unaltered packet and flow data, providing wire data for granular security investigations and root-cause analysis.

  • VIAVI Achieves Top Ranking in 3 of 5 Gartner Critical Capabilities Use Cases

    Observer Platform rated strong by end users in terms of integration with third-party tools, interoperability, direction and vision, and diagnostics.

  • 2019 State of the Network Study

    NetOps and SecOps Converge

    Over 600 IT professionals weigh in on the workloads, challenges, data sources and team collaboration required to safeguard critical corporate assets.

  • Watch VIAVI Live from Cisco Live

    VIAVI Sr. Director of Product Management, Charles Thompson, presented and fielded questions from panel of industry experts at Cisco Live US. 

  • For the 6th year in a row

    Gartner Names VIAVI a Leader in the Magic Quadrant for Network Performance Monitoring and Diagnostics (Feb 2019)

    VIAVI positioned furthest for its completeness of vision*

  • Introducing Observer GigaFlow

    One Flow Record to Rule Them All

  • Wireshark Webinar Library

    Enjoy webinars providing the freshest troubleshooting strategies and jaw-dropping hacks, especially for Wireshark users

  • Starting the IT Troubleshooting Revolution

    User-Focused Observer 17.5 Delivers End-User Experience driven workflows, and ensures every metric supported by wire-data in 100 Gb environments.

Maintain Peak Network Performance Monitoring of all IT Services

Observer provides comprehensive visibility and insight into critical IT resources, whether in the data center core, network edge, or cloud. Delivering network and application insight from the perspective of the end-user, Observer helps network and operations teams ensure maximum effectiveness of IT services through three critical use cases: 

  • Managing new initiatives and daily operations
  • Mitigating risk from planned and unexpected event 
  • Solving performance and security issues

The network performance monitoring solution from VIAVI serves as the starting point for troubleshooting service anomalies, managing network resources, and aiding investigations of incidents of concern (IOC) or confirmed security breaches. From here, IT teams can quickly gain access to relevant application, network, infrastructure, and user operational metrics for a variety of critical network performance and network security scenarios.

NetOps Performance Management Workflow

  • What is Network Performance Monitoring?

    Network performance monitoring solutions characterize and report on relevant metrics tied to IT services and supporting resources. They also provide troubleshooting for network, application, or security anomalies along with capabilities to optimize overall service delivery.

  • Why is network performance monitoring complexity growing?

    The increasing network monitoring challenges are tied to emerging hybrid IT environment in general and cloud-hosted assets specifically along with resource abstractions like server virtualization and SDN. Applications are also becoming ever-more complicated as the number of tiers and their hosting location options proliferate.

  • What are the largest challenges to troubleshooting network performance?

    According to the VIAVI Solutions State of the Network Global Study for 2019, over half of network professionals indicated the greatest challenge in troubleshooting performance was determining the problem cause. Essentially, when faced with performance issues, network teams don’t know where to begin troubleshooting – whether it’s the network, application, client, or system. These issues become more complex when managing network performance in cloud or remote environments.

  • How can network performance monitoring solutions aid in troubleshooting?

    Problem remediation can be greatly accelerated by solutions that provide capture, analysis, and long-term storage of all packets, flows, conversations, and transactions. Retention of this critical information and advanced analytics allows IT teams to quickly browse backward through massive amounts of network traffic post-event to the specific time the episode occurred, whether tied to service issue or a security breach. No need to wait for the problem to reoccur. Once found, the anomaly can be viewed contextually with other activity as it occurred—think of it as an “always-on” video security system for your network.

  • What capabilities are needed to quickly solve network performance problems?

    Three key capabilities feed into an effective network performance monitoring strategy. Troubleshooting success is built on visibility into every event and retention of all transactions and network conversations in the form of captured wire data. Missing events leads to flawed analysis and negates the value of the data for forensics.

    Network performance monitoring solutions require machine learning to proactively pinpoint and assess the impact of events on end-users and determine the scope and cause. When problems are reported, teams need out-of-the-box workflows that score the impact of issues on end-users, assist in navigating to the logical cause of the problem, and provide forensic evidence to fix the issue.

  • How Can Network Performance Monitoring Aid Existing IT Security Initiatives?

    Comprehensive network performance monitoring solutions enhance security offering in-depth visibility into traffic traversing the network and underlying infrastructure that controls conversation flows. With this information, SecOps and NetOps teams can profile user and device activities, and then use this data to quickly detect and alert on possible rogue behavior. In addition, this information is valuable post-event to clean-up compromised assets and assess specifically what company intellectual material may have been compromised.

With the Observer Platform from VIAVI Solutions, we have been able to prove when it is (or isn’t) the network that is the problem. We can also help application programmers and system administrators understand and correct what the problem may be.

Eric Klaus, Network Administrator
Exmark Manufacturing Co., Inc.

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