Knowledge Base - Solution

Fixed spot on inspection image

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 5:48pm
Problem: 
I have a spot, in the fiber inspection image using my Viavi inspection scope, that is in the same place no matter what fiber I inspect.
Solution: 
A spot that is always in the same place and does not change as you rotate the fiber is somewhere in the optical path of the probe itself. Remove the inspection tip and use lens paper to wipe gently in one direction on the lens. If this does not correct the issue then the probe will have to be returned for service.

Product Family:

Support at Every Step

We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximize the value of your VIAVI investment.

Value add services that compliment your VIAVI system solution and instrument portfolio to provide a total cost of ownership

Customer Service that provides Return Material Authorization (RMA) for repair and calibration

Technical education solutions, product training, and blended learning for technicians who are using new products or working with existing tools

Technical Assistance Center to assist you in using/configuring products or address issues regarding product performance