Confirm User Experience at Every Troubleshooting Step With 17.5 Release

Operationalized End-User Experience Scoring and Workflows

Understand over time how users, by location or service, are experiencing an application with a single score. Integrated with out-of-the-box workflows, End User Experience Scores empower any engineer to navigate a guided path to resolution. Backed by complete wire-data, the filtered, relevant insight can be provided to appropriate IT parties to take corrective actions.

Future-Proof from 10 Gb to 100 Gb

Observer continues its leadership in providing full-fidelity forensics for performance and security in high throughput networks with interfaces for 1/10, 40, and 100 Gb. Observer GigaStor is the only network performance monitoring solution validated by third-party analysts to stream fully saturated 40 Gb data links to disk without dropping packets.  As network traffic volumes increase, IT teams can be certain every metric is supported by wire data for root-cause analysis and granular reconstruction.

Continuously Improving User Experience Understanding

Implementing adaptive machine learning, Observer Apex delivers intelligent user insight that trends normal business user and network patterns over time. This reduces false positives as understanding of normal environment behavior and user experience improve.