VIAVI Support Process
For further information or for assistance during your request process, please contact Customer Operations.
Please complete the following form to obtain authorization prior to shipping your instrument to VIAVI for repair or calibration. Do not ship the equipment until you receive the Return Authorization (RA) number from VIAVI. You may use this number to track your equipment during repair, calibration, or upgrade.
Request a Return Material Authorization (RMA)
Submit an RMA Request
(Including Avioincs & Radio Test)
For End-To-End Wireless Network Test Products (Cobham Acquisition), please use the link below:
End-To-End Wireless Network RMA Request
For Antenna Alignment and Monitoring Products (3Z Acquisition), please use the link below: