xSIGHT Session Trace Application

The xSIGHT Session Trace Application is a key component of the xSIGHT CEA solution delivering a new mobile assurance paradigm “Customer Experience Assurance”, enabling a real and relevant improvement in customer experience while maximizing CSP productivity and profitability.

Benefits

• Increased revenues, lower customer churn, and increased operational productivity via:
• Faster problem diagnosis and resolution
• Lower solution costs (both CapEx and OpEx) for same troubleshooting analysis

Applications

• Troubleshooting of mobile or wireline network performance, service performance and customer experience problems

Key Features

• Auto identification of all related protocol transactions for a single call or session
• Flexible search criteria to quickly identify and retrieve required call or session data
• xDRs and traces are only built as required
• Color coding highlights potential issues
• Auto launch from xSIGHT CEA application

Learn more:

• Mobile Analytics