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xSIGHT Session Trace Application
The xSIGHT Session Trace Application provides industry-recognized transaction tracing and decoding troubleshooting functionality much faster and at a lower cost than traditional solutions.
The xSIGHT Session Trace Application is a key component of the xSIGHT CEA solution delivering a new mobile assurance paradigm “Customer Experience Assurance”, enabling a real and relevant improvement in customer experience while maximizing CSP productivity and profitability.
Benefits
- Increased revenues, lower customer churn, and increased operational productivity via:
- Faster problem diagnosis and resolution
- Lower solution costs (both CapEx and OpEx) for same troubleshooting analysis
Applications
- Troubleshooting of mobile or wireline network performance, service performance and customer experience problems
Key Features
- Auto identification of all related protocol transactions for a single call or session
- Flexible search criteria to quickly identify and retrieve required call or session data
- xDRs and traces are only built as required
- Color coding highlights potential issues
- Auto launch from xSIGHT CEA application
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