Ensuring the Best Multiscreen Customer Experience Over Converged Networks

9月 10, 2015


  • Thursday, September 10, 2015 - 9:00-10:00am New York/ 2:00-3:00pm London


Video service providers who want to ensure quality of service (QoS) and quality of experience (QoE) face substantial challenges with exponentially increasing traffic and few corresponding increases in revenue.

This webinar will provide insights on monitoring and troubleshooting broadcast, multicast, and unicast video services such as; IPTV, VoD, Cable TV and multiscreen video in order to proactively identify and resolve problems. Enabling service providers to have impact on customer experience, protect/increase their revenue and eliminate finger pointing with robust video stream monitoring reducing subscriber complaints and decreasing MTTR.

Key takeaways from this webinar:

  • Improve customer retention and reduce operational costs by proactively identifying user, access, or network faults with real-time analytics and KPI correlation measured in the network and end-user devices.
  • Utilize multiple video/audio codecs, including high-efficiency video coding (HEVC), with resolutions up to 4K UHD, to deliver a broad array of content.
  • Optimize bandwidth by leveraging multicast capabilities for live adaptive bit rate (ABR) multiscreen delivery, improving end-users’ quality of Experience.