专业服务

不论是快速初始设置还是全面的现场安装和配置,唯亚威专业服务选项都能确保您发挥唯亚威产品和解决方案的最大作用。

不论是快速初始设置还是全面的现场安装和配置,唯亚威专业服务选项都能确保您发挥唯亚威产品和解决方案的最大作用。

安装和开通服务

唯亚威将通过其专业的项目管理团队来安装和开通您的系统并确保其顺利地融入到您既有运行环境中。

脚本编写、定制分析和报告撰写

快速生成有针对性的应用能大幅提高初始投资回报并使您能对大数据进行分类并呈现所需的详细信息和视图。 

    标准软件应用程序定制

    在技术上可行的情况下,我们的应用程序专家可对您的特定需求进行分析,并定制应用程序来满足特定业务和操作需求,包括进行修改以支持客户特定网络、应用程序以及独特的用户视图。 

    集成服务

    唯亚威可提供技术和工作流程集成服务,确保将我们的核心解决方案或定制应用程序无缝集成到您既有系统和流程中。针对某些应用唯亚威提供独特的接口功能,可与来自不同制造商的网元或上游系统保持同质连接。

      操作协助

      唯亚威可派遣专业人员每周 5 天至现场,提供系统维护、管理和操作咨询等服务,从而确保系统能及时为您的运维人员提供高质量的必要信息。

      商务智能咨询

      我们的咨询团队将对您的报告进行分析并推荐更能扩展系统价值的全新 KPI 报告及简报,以确定是否达到您的关键的网络和业务目标。商务智能咨询服务提供您的业务存在的问题及机遇的相关信息。 

        定制软件应用开发

        我们的定制软件开发团队拥有多年经验,专精于设计、开发和部署定制软件应用程序以适应特定业务需求。 

        现场测试和优化服务

        唯亚威在先进网络/服务测试方面拥有数十年的经验,可在您在测试及验证电信网络和服务时帮助您取得成功。这项服务旨在通过提供技艺精湛的人力来帮助您高效组织及完成现场项目,帮助您节省时间和费用。 

        • 光纤网络验证服务 (ONQ)
        • PathTrak HFC 测试和监控系统优化服务
        • 光纤特性测试
        • 以太网服务(PDF,2.77 MB)

        实验室测试

        唯亚威咨询顾问可在测试方法和测试计划、自动化策略、测试系统设计和实施、测量技术、测试代码开发及移植等方面提供帮助。

        • 测试自动化
        • Medusa Labs

        Observer 平台咨询服务

        不论是快速初始设置还是全面的现场实施和配置,精心设计的网络仪器咨询服务选项都能确保您发挥性能管理解决方案的最大作用。

        详细了解 Observer 服务

         

        联络唯亚威销售代表获取有关专业服务的详细信息。

        了解唯亚威培训

        Applications

        Custom Software Application Development

        Our custom software development team has years of experience and subject-matter expertise in designing, developing and deploying custom software applications to fit specific business needs. 

        Customization of Standard Software Applications

        Where technically possible, our application experts provide analysis of your specific requirements and tailor applications to meet specific business and operational needs including adaptation to support customer specific network, applications and unique user views. 


        Consulting

        Business Intelligence Consulting

        Our consulting team will analyze your reports, recommend new KPI reporting and dashboards that extend the value of your system to determine if you are meeting your critical network and business objectives. Business Intelligence consulting provides information on your business problems and opportunities. 


        Installation & Integration

        Installation and Commissioning Services

        VIAVI will leverage its world class project management staff to install and commission your system ensuring a smooth introduction into your operations environment.

        Integration Services

        VIAVI can provide technical and workflow integration services to ensure the seamless integration of our core solutions or custom applications into your existing systems and processes. On some applications, VIAVI provides a unique set of interface capability to provide homogenous connectivity to network elements and upstream systems regardless of the manufacturer type.


        Observer Platform Professional Services

        Whether it's a quick initial setup or a comprehensive on-site implementation and configuration, Observer Platform Consulting options are designed to ensure that you get the most out of your Performance Management Solutions.

        Correct configuration provides high value and an instant return on investment. Knowledgeable professionals will be on hand to guide you through a first-time installation, validation and optimization of a previously-installed solution, application blueprinting, or simply designing the right dashboards and reports for your business.

        How It Works
        VIAVI Solutions Consulting addresses the fundamental needs of the organization with respect to the products and overall business goals. The easy 4 Step Process consists of discovery, planning, execution, and knowledge transfer, providing the tools you need without the hassle. Organizational goals will be documented. Implementation plans will be created. The configuration or report building will be completed to your specifications, and your staff will be brought up to speed on the process. Both Virtual and Onsite Services are available. 

        Choose From:

        Contact


        Operational Assistance

        VIAVI will deploy our experts on-site 5 days per week, year round to provide proactive system maintenance, administration, and operational consultancy ensuring your system delivers the highest quality information to your service and network operation professionals.


        Scripting, Custom Analytics and Report Writing

        Targeted applications quickly generated to significantly enhance the return from your initial investment and enable you to sort through big data to present the exact details and views you need. 


        Testing

        Field Testing and Optimization Services

        Leveraging decades of experience in advanced network/service testing,  VIAVI can  support your success as you test and qualify telecommunications networks and services for the most demanding applications. This service is designed to help you save time and expense, while  providing highly skilled resources to help your organization execute the most demanding field-based projects. 

        • Optical Network Qualification Service (ONQ)
        • PathTrak HFC Test and Monitoring System Optimization Service
        • Fiber Characterization
        • Ethernet Services (PDF, 2.77 MB)
        Lab Testing

        VIAVI consultants can assist with test methodologies and planning, automation strategy, test system design and implementation, measurement techniques, test code development and porting.

        • Test Automation
        • Medusa Labs

        Wireless Validation

        Support Service Programs
        • Agreed turn around times for maintenance and calibrations
        • One price coverage
        • Reduced cost of ownership
        • Reduced administrative costs
        • Custom-tailored programs available including on-site visits and loaner units
        • Telephone & Email technical support
        • Equipment training (for some product groups)
        • Visit Wireless Validation: Support Service Programs for more information