客户体验

优化 QoE 和成本

众所周知,拥有提供最高质量体验的能力是一种竞争优势。能以具备财务可扩展性的方式大幅提高客户体验质量的无线服务提供商将脱颖而出。

可见性创造价值

客户体验、客户满意度和客户维系相辅相成。为了改善这些成果,无线运营商在过去几年投入了大量人力和物力来发展客户体验管理 (CEM) 计划。行业研究表明,40% 的用户流失都直接归因于服务质量,并最终归因于基础网络性能。 因此,为了减少流失、改善客户生命周期价值并提高赢利能力,需要将系统、一致地优化网络生态系统性能的工作放在首位。

VIAVI 创新的保障解决方案能够实现端到端可见性并提供实时情报,让您能以最低的总成本大幅改善服务质量和 QoE。开放情报平台支持过渡到虚拟网络,并可更轻松地实现数据盈利,让您能在扩展运营规模时提高服务灵活性和盈利能力。

  • Heavy Reading White Paper

    The Low-Risk Path to Automate Mobile Network Optimization

可衡量的差异

VIAVI combines the openness to leverage all available data sources within a CSP’s network environment and the ability to feed third-party applications with real-time intelligence in a virtualization-ready, next-generation monitoring and assurance solution. This fundamentally different approach to assurance helps to proactively identify and resolve problems with the greatest impact to customer experience--in a fraction of the time of existing solutions. By breaking the data-growth cost curve, our solution offers substantial improvements in CSP CapEx/OpEx as well as scalability. Integrate and correlate data from any source to any application for more comprehensive intelligence, reduced OSS costs, and data monetization. You can facilitate the assurance of dynamic networks and services with virtualization-ready real-time intelligence that supports Business, Mobile and Residential services all from the same platform.

我们倾力相助

请与我们联系以了解详细信息、获取报价或者观看产品演示视频。我们倾力相助,为您获得成功加油。