Transformation from the Ashes of Global Pandemic
Nearly 800 IT professionals weigh in on the workloads, challenges, data sources, and team collaboration required to drive service delivery in this year of digital transformation.
Too many fingers pointed at the network team and not enough time to read and get ahead of complaints? Logs? Reports? Response time? The greatest challenge with network performance troubleshooting is often knowing where to begin searching for the actual source of the performance issue. This challenge can be worsened as standard networks become abstract and decentralized whether through IoT, SD-WAN, or the complex topology of SaaS cloud technologies.
In today’s remote working world, where many IT departments are limited to remote access to users and their endpoints, the need for comprehensive infrastructure monitoring and insights into the remote end-user has never been greater.
NPM tools from VIAVI proactively identify the most serious network issues with an end-user experience score, problem diagnosis, and out-of-the-box workflows leading IT teams to resolution. All Observer intelligence is backed by complete, unaltered packet and flow data, providing wire data for granular security investigations, observing Transmissions Control Protocol communication with unique IP addresses to MAC address to user ID relationships, powerful network connectivity insights, and root-cause analysis for optimized networking and application performance.
Now, with the version release of Observer v18, packet and enriched flow data now coexist in Observer Apex. This means all levels of expertise access to various tiers of IT visibility, using their preferred data sources for QoS measurements, baselining, capacity planning, and other network performance use cases.
With GigaStor Gen 4, VIAVI also delivers the fastest independently validated wire data capture speeds at 60 Gbps in one easy to install appliance, allowing you to scale with the demands of today’s increasingly connected world.
Observer provides comprehensive status visibility and insight into critical IT resources, whether in the data center core, network edge, or cloud. Delivering network and application product insights from the perspective of the end-user, Observer supports network and operations teams to ensure maximum effectiveness of IT services and data centers, port to port, through three critical use cases:
The network performance monitoring solution from VIAVI serves as the start for troubleshooting service anomalies, packet loss, managing network resources, and aiding investigations of incidents of concern (IOC) or confirmed security breaches. This starting point ensures IT teams can quickly gain access to relevant application, network, database, infrastructure, and user operational metrics for a variety of critical network performance and network security scenarios. This means less time troubleshooting and more time running online digital transformation for your business.