Observer Apex

Observer Apex offers end-user experience scoring with seamless integration to GigaFlow enriched records and GigaStor transaction details to help IT teams achieve optimal service delivery.

Observer Apex provides a unified point for network performance management through comprehensive end-user experience visibility. It also strengthens security defenses through active identification of unexpected performance and user behavior while providing in-depth post-event security forensics.

Apex serves as the centralized starting point for troubleshooting service anomalies, managing network resources, and aiding investigations of incidents of concern (IOC) or confirmed security breaches. From here, IT teams can quickly gain access to relevant network, infrastructure, and user operational metrics.

Apex delivers an out-of-box experience like no other network performance monitoring and diagnostics (NPMD) solution on the market. You get the information needed to maintain comprehensive IT service awareness and rapid troubleshooting.

Features and Benefits Summary

  • User-defined dashboards enable logical, aggregated, customizable views into service delivery health and status
  • Machine learning powered end-user experience scoring takes the guesswork out of troubleshooting application and service issues
  • Dual site or technology-based workflows synchronize with end-user experience scoring for fast-path to resolution navigation
  • On-demand application dependency mapping enables fast multi-tier application visibility with no configuration required
  • Security forensics and reconstruction using wire data from GigaStor provides detailed breakouts of every network conversation
  • Integrates with GigaFlow for in-depth global threat identification and advanced traffic profiling of every host and device

 


Additional resources:

User-Defined Dashboards

Apex enables users to quickly build dashboards with easy-to-configure widgets for real-time or long-term perspective into service health. It’s never been easier to create reports or workflows that meet any organization’s unique visibility requirements


End-User Experience Scoring

Apex provides machine learning powered end-user experience scoring for every network transaction, individually and logically grouped with intelligent weighting at the dashboard level. The scores are color-coded and range from 0 (worst experience) to 10 (best experience) with corresponding problem domain. Integrated with out-of-the-box workflows and site-based views, the scoring empowers engineers to quickly identify and solve the most severe issues while eliminating false positives and the associated noise.


Site Performance

Geolocation intelligence provides awareness of IT service health whether at the regional, country, city, or data center levels, with even more granularity to individual service groups such as accounting. Users can easily define these parameters to the individual subnet and VLAN to gain intelligence within or between these defined breakouts.


Pre-Engineered Workflows

Site-based workflows synchronized with end-user experience scores enable users to quickly assess the impact of performance issues on the network and efficiently navigate to the problem domain whether tied to application, network, unified communication, or security.


On-Demand Multi-Tier Application Intelligence

On-demand application dependency mapping offers fast discovery of app interdependencies. Maps are built automatically to display complex relationships with simple clarity. This allows users to determine worst connections, app tiers, and network delay threshold deviations, while sorting all connections by status; critical, marginal, and acceptable.


Security Intelligence

Leveraging the rich data sources from GigaStor wire data and GigaFlow enriched flow records, Apex is an outstanding solution for aiding existing security solutions to limit IT threat vulnerabilities via a combination of forensics, threat identification, and traffic profiling.


Smart End-User Experience Scoring

VIAVI has taken the concept of end-user experience scoring to a whole new level. First by automatically calculating an easy-to-understand numeric value, color-coded with problem domain specified for every network conversation traversing the network. Now enhanced with machine learning, IT teams are assured scores reported account for their unique operating and application behavior, eliminate false positives, and more accurately reflect actual user satisfaction. 


GigaFlow Integration

Apex now includes simple workflows directly to GigaFlow. Begin at the Welcome screen then search by MAC address, IP address, or subnet to gain insight into the health of the network infrastructure and traffic behavior using the wealth of data captured in enriched flow records.


Pre-Engineered Workflows

Site-based workflows synchronized with end-user experience scoring enables users to “follow the critical or marginal value” for efficient solution navigation whether tied to application, network, unified communication, or security


Security Intelligence

Leveraging the rich data sources from GigaStor wire data and GigaFlow enriched flow records, Apex is an outstanding solution for aiding existing security solutions to further limit IT threat vulnerabilities via a combination of forensics, threat identification, and traffic profiling.


Apex collects and aggregates data from GigaStor and GigaFlow to achieve enterprise-wide performance and security visibility for NetOps and SecOps teams. By intelligently combining GigaStor network conversation information and enriched flow records from GigaFlow, Apex delivers centralized management of end-user experience, performance, and security intelligence.

Integration into Observer

As the centralizing reporting point for Observer, Apex provides flexible, customizable real-time dashboards and long-term historical reporting from aggregated wire data collected in GigaStor and GigaFlow. Beginning at a dashboard, users can review IT health and as required troubleshoot problems.

Deployment Considerations:

  • Deploy Apex in locations that maximize the opportunity to simplify connectivity with support components
  • Monitoring instrumentation points depend on network size, configuration, and visibility requirements
  • Utilize redundant Apex capabilities with two duplicate systems; a primary and a secondary for automated replication, facilitating redundancy

Observer Apex can be deployed as a standalone hardware appliance or software version. As the centralized reporting and troubleshooting launch point of Observer, Apex makes accessing GigaFlow enriched flow records or GigaStor traffic capture simple. Please refer to the following link for technical details.

If you are installing Apex on your own hardware or a virtual machine, please see the following link for minimum, recommended, and optimal system requirements.

Con la plataforma Observer, lo mejor es tener la posibilidad de acceder a un análisis especializado relativamente rápido. Las capturas se realizan constantemente, de modo que podemos obtener análisis en cualquier momento sin tener que instalar equipos adicionales.

Landrin Long
,
Departamento de Tecnología de la Información de Nevada (Estados Unidos)

Las opciones disponibles y el potencial del producto son impresionantes. Hemos solucionado más problemas y de forma más rápida con Observer que con ningún otro software de análisis de los que hemos tenido.

Landrin Long
,
Departamento de Tecnología de la Información de Nevada (Estados Unidos)

La plataforma Observer es una herramienta indispensable a la hora de diagnosticar los problemas tanto de aplicaciones como de redes

Peter Young, administrador de redes
,
Ministerio del Interior del Reino Unido

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