Observer Online Training

You'll enjoy 24/7, unlimited access to online training modules so you can learn at your own pace, where and when it's right for you.

Unlimited Potential

Did you know that Observer Analyzer can help diagnose all of your UC metrics? Or send automatic email alerts every time bandwidth capacity drops to critical levels? Add that to the incomparable power of Observer GigaStor to take you back in time, drilling down to the packet level for every network event.

Now you can explore the functionality of the Observer Performance Management Platform and unlock the full capabilities of the market's most powerful networking tools.

The online courses provide detailed information and in-depth training on VIAVI Solutions' core products in an easy-to-follow, self-paced online learning platform.

Who should attend?

  • Network administrators, architects and engineers
  • Security professionals
  • Software and application developers
  • NOC managers/directors
  • VoIP and video professionals
  • Whether you're a team of 2 or 200, online training is included as a value-added benefit for all current maintenance subscribers.

If you are ready to take your VIAVI Solutions solutions to the next level, register today. Certificates are available upon completion.

Learn the fundamentals of network management and troubleshooting with this 2 day class.


Use analyzers to locate and resolve network and application problems. Know and understand Ethernet specifications, principles, and physical layer components. Recognize differences between problems in the network and problems in higher-layer processes.

Duration & Cost

2 Days, $1295

Course Highlights
  • Protocol analyzers (types, differences, how they work, OSI model)
  • Capturing network traffic (selecting source, configuring capture buffer)
  • Expert systems (identify, isolate, and troubleshoot Ethernet problems)
  • Filters
  • Analyzer configurations for Ethernet
  • Protocol functions, addressing functions, logical link layer control
  • Bridging / switching functions
  • Routers

This 2 day course focuses on the protocols and issues network professionals face in TCP/IP environments.




Effectively manage and troubleshoot TCP/IP environments. Learn how IP addressing provides for the delivery of packets to the intended destination address. Utilize significant bits and bytes in protocol headers to assist in troubleshooting. Analyze TCP-layer operations and look for solutions.

Duration & Cost

2 Days, $1295

Course Highlights
  • Internet Protocol Suite (background, RFCs, TCP/IP suite, addressing)
  • Network layer protocols
  • IP protocol stack
  • TCP protocol stack
  • Common TCP problems and troubleshooting tips
  • Application layer protocols
  • Subnetting and subnet masks, IP routers, IP Type of Service
  • Multicast
  • Unified Communications and VoIP
  • Traffic analysis by protocol
  • Multi-tier applications (understand architecture and troubleshooting)

Develop a solid, basic knowledge of 802.11 wireless networks and how to employ a network analyzer for monitoring and troubleshooting wireless issues. (Available Onsite Only)


Understand 802.11 Wireless Ethernet specifications, principles, and physical layer components. Recognize differences between problems in the network and upper-layer processes. Develop a solid troubleshooting approach by understanding the concepts that define the 802.11 Wireless Ethernet environment. Includes multiple labs and hands-on experiences.

Course Highlights
  • 802.11 wireless concepts and configurations
  • Wireless Expert system
  • Wireless Ethernet frame formats
  • Analyzer configurations for Wireless Ethernet
  • Beaconing
  • Wired Equivalent Privacy (WEP)
  • Authentication
  • Troubleshooting

Contact Training Coordinator
952.358.3800 | Office
952.358.3801 | Fax

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