Observer Apex

Apex is the first performance monitoring solution to generate an end-user experience (EUE) score on every transaction. Apex offers adaptability and visibility via multiple data sources: packets, metadata, and enriched flow. Organizations select those that fit their budgets, operational demands, and business needs.  

Apex provides global IT service health and status awareness. When service anomalies do arise or potential security breaches are detected, efficient workflows empower NetOps, DevOps, and SecOps groups to uncover root cause and fix it, fast.  

Check out real-world troubleshooting workflows of Observer in action with these demos

Apex Features and Benefits Summary

• Machine learning-powered automated EUE scoring converts multiple KPIs into a single easy-to-understand metric combined with detailed score deductions that automatically isolate the problem domain(s) and provide the information needed to prioritize issue remediation.  
• Flexible data source options via GigaStor and GigaFlow: packets, metadata, and enriched flow offer the right view for every stakeholder from network engineer to line of business owner 
• Customizable dashboards for global operational intelligence with efficient workflows enable fast problem identification and resolution for NetOps, SecOps, and DevOps 
• On-demand application dependency mapping enables immediate multi-tier application visibility with no configuration required 
• Integrated performance management and forensics for fast service anomaly and rapid cybersecurity breach response 
• Flexible deployment options from purpose-built appliances for the data center to Amazon Machine Images (AMI) for simple, efficient cloud deployments 
• Deep Packet Inspection (DPI) capabilities address the challenge of understanding network traffic composition and determining if non-critical traffic is negatively impacting key business services and end-users.
• Monitors SSL/TLS handshakes as it analyzes network traffic, identifies digital certificates that have expired or are due to expire and highlights outdated protocols, helping to ensure uninterrupted service for users.
• Efficiently guides UC experts from global summaries and site-specific views to interactive call details. Seamlessly combines packet and flow data to visualize a single point-to-point or complex multipoint call’s path through the network infrastructure.

User-Defined Dashboard F.A.Q.

What is a Network Performance Dashboard?

A network performance dashboard is a report populated with widgets, and these widgets show the information collected by your data sources.

• How are network performance dashboards populated? 

  Your reports—your dashboards—are populated with one or many widgets. The data shown by widgets in your dashboards belongs to Observer. To make use of dashboards, Observer must be collecting network trending data and be a data source to Apex. Without trending data, Apex will not have any data for the widgets in a dashboard.

  

• Are system dashboards available "out-of-the-box" to enable easy setup? 

  Dashboards that are pre-made by VIAVI are available to you as system dashboards. System dashboards are identical in function to dashboards you create on your own, but they cannot be modified. Additionally, system dashboards provide broad information and are useful for high-level analytics. A temporary filter can be used while viewing system dashboards, but a permanent filter cannot be added.

• Can the network performance dashboards be filtered?

  Any dashboard can have an always-on filter written into its properties. Dashboard filters force every widget in a dashboard to display only information that meets the filter. For example, you can filter a dashboard so that its widgets show statistics from a specific subnet only. Or you can filter a dashboard to search for a telephone number used in a VoIP conversation.

  A dashboard filter can be applied to the design of the dashboard itself (always-filtered), applied during viewing of the dashboard (temporary), or applied as a combination of the two.

• Who can view the user dashboards?

  Each newly created dashboard is considered a user dashboard. User dashboards are unique to the user that logged in to Apex and created it, and it can only be viewed and modified by that user. To share a user dashboard with other Apex users, the creator must promote the dashboard. A promoted dashboard becomes a site dashboard that is viewable by other users. A promoted dashboard cannot be demoted.

• Does promoting a dashboard simultaneously promote user widgets?

  This means you can promote a user dashboard to a site dashboard without promoting the underlying user widgets—if any exist. This protects your personal user widgets from being altered and changed by others. If you want to share a dashboard with others (by promotion) and also allow changes to those widgets, the widgets must be promoted to site widgets.

• Can my view of a network performance dashboard be shared with other users?

  As long as you are viewing a site or system dashboard—user dashboards are not applicable—your current view of the dashboard can be summarized into a shareable URL. Whoever clicks the URL you share can see the dashboard how it appeared to you. Choices you have made like the reporting period and any temporary dashboard filters are retained by the URL. You can use this sharing feature in your instant messages, emails, or other documents.

  

To start building your network performance dashboard with Observer Apex:

• Request Demo
• Request Quote
• Contact Sales

Additional resources:

• Network Performance Monitoring
• Network Performance 
• Enterprise Performance Management
• Network Security
• Threat Intelligence
• Threat Hunting