I have found the Observer Platform to be an invaluable tool in diagnosing both application and network issues.
With next generation discovery and dependency mapping, Observer SightOps enables intelligent automation by matching devices, applications, and systems with best practice monitoring rules, thresholds, events, and alerts.
IT organizations benefit from:
- Reductions in downtime and improvements in MTTR during outages
- Consolidation of multiple IT monitoring tools, reducing overhead
- Enhanced ability to troubleshoot whether virtual, physical, or cloud
- Comprehensive visibility for public clouds, including AWS, Azure, vCloud Air and IBM SoftLayer
- Management of true hybrid IT infrastructure from a single platform
- Detailed visibility for rapid buildout of private cloud and converged data center infrastructure
- Support for advanced SDN technology such as Cisco ACI to enable future-proofing of network and data center switching fabric and successful deployment
- Rapid time to value with minimal need for professional services
SightOps enables organizations to adopt and manage new hybrid IT environments with confidence. With event management and alerts, set thresholds for thousands of device, service, application, and network metrics. SightOps manages resources and detects anomalies before they can impact end users, providing data on conditions affecting all critical IT resources.
With SightOps you can:
- Create groups to track the impact of devices and resources on business services and processes
- Organize network and server types into subsets based on geography, department, device type, application service, and more
- Track the performance and availability of specific components
- Map dependencies between servers, network elements, and storage systems with live visibility into root cause of multi-domain problems
- Integrate with automated alerts, ticketing workflow and runbook automation for documenting and accelerating problem resolution
- Leverage GigaStor and Analyzer traffic analytics and back-in-time functionality to correlate network traffic behavior to underlying IT resource health and status
True Hybrid IT Visibility
SightOps monitors and tracks performance for IT assets in a true hybrid IT environment whether in the public cloud, private cloud, or legacy on-premises. With complete monitoring visibility for networks, systems, storage, and applications no matter where they reside, SightOps enables organizations to adopt and manage new hybrid IT environments with confidence and validate business level cloud deployment decisions with quantifiable data.
Event Management and Alerts
SightOps monitors events and enables alerts on tens of thousands of device, service, application, and network metrics. Flexible and configurable, SightOps manages resources and detects anomalies before they impact users, providing data on conditions affecting all critical IT resources.
With SightOps, you can create groups to track the impact of devices and resources on business services and processes. It organizes network and server devices into specific subsets based on geography, department, device type, application service, and more. This lets IT teams prioritize based on severity and business impact, and offers drilldown within groups for sub-level analysis.
Service Health Management
SightOps provides comprehensive views into application, database, and web services (on-prem and off-prem). It tracks the performance and availability of specific components and enables customized views of health, availability, and risk at the service level. It comes ready to offer deep visibility into these higher-level services, without the need for add-on modules. Whether it’s an Apache™ web front-end server, backend Oracle® database, or middleware solution such as WebSphere® MQ , SightOps captures the metrics needed for these and many additional platforms through a series of over 1,500 PowerApps that provide extensive device and technology support.
Automated Device Discovery and Dependency Mapping
Next-generation discovery technology automatically maps dependencies between servers, network elements, and storage systems, providing live visibility into root cause of multi-domain problems.
Track every device on your network plus essential individual attributes like removable hard drives, RAM, installed software, and more. Use the SightOps reporting, process control enforcement, and centralized tracking of IT asset utilization throughout lifecycles, including performance and event management.
Integrate with automated alerts, ticketing workflow, and runbook automation for documenting and accelerating the problem resolution process.
By eliminating the need to patch and upgrade multiple modules separately, SightOps is quick and easy to upgrade and requires far fewer professional service resources, making it significantly less costly to maintain.
SightOps can mine relevant traffic from GigaStor that aligns with detected device, asset, and service anomalies making underlying resource and traffic problem correlation and enhanced troubleshooting simple.
Observer SightOps is an exciting new component of the Observer Platform. SightOps delivers in-depth, real-time, and historical visibility into legacy on-premises assets, public/private cloud resources, and the services running on them. Integrating this wealth of infrastructure knowledge with Observer Platform’s outstanding layer 2-7 packet capture and analysis means the dynamic and agile compute paradigm of hybrid IT computing can finally be effectively monitored with one solution.
Provide SightOps with your IT environment’s IP address range and relevant credentials for the assets and service (whether hosted internally or in the cloud) and it will quickly discover and categorize every device without agents - right out of the box. The entire process is completely automated, including the creation of dependency maps which diagram the interdependencies of all resources.
Event management has never been so easy. Advanced alarming and the ability to rapidly develop customized dashboards that filter out the noise of the many low-level events while highlighting critical conditions is standard, as is the capability to automate the troubleshooting process from detection to help-desk resolution.
Because of its end-to-end intelligence into all IT resources, SightOps can even enhance runbook automation corporate initiatives, making IT processes more streamlined and efficient.
SightOps is designed to provide flexible, intuitive views into operational metrics for all levels of the organization from the infrastructure administrator to the executive suite and everyone in-between. For the C-level, single pane of glass dashboards lets them monitor the critical IT services on which their business depends, while those responsible for troubleshooting can quickly drill in for detailed key performance indicators. Likewise, multi-tenancy is fully supported, enabling secure partitioned views of data for all stakeholders.
The Observer Performance Management Platform is a full-service IT solution for optimizing application and network operations. The prebuilt platform software significantly reduces time to value by eliminating many hardware/software integration and troubleshooting issues.
As an integral part of the Observer platform, SightOps plays a key role in providing comprehensive awareness into hybrid IT infrastructure status while simultaneously enabling correlation between underlying resource health and network traffic behavior.
SightOps specifically works in tandem with Observer Analyzer and Observer GigaStor™ to provide the following benefits:
- Integrates SightOps infrastructure intelligence with GigaStor packet capture network traffic service awareness for streamlined troubleshooting
- Automates GigaStor data mining with flexible user-defined alerts to shorten MTTR or perform manual one-click packet extraction for custom service anomaly investigations
- Alert on SNMP alarms generated by GigaStor and Analyzer based on detected service anomalies
- Monitor the health of all Observer platform software and hardware assets
SightOps is designed for flexible appliance, virtual, and Amazon Machine Instance (AMI) model deployments that address the unique monitoring needs of each organization. Capable of scaling from 100s of devices to the largest environments, options exist for all-in-one units that integrate functionality or for larger, multi-site environments a distributed framework is available. When combined with subscription based licensing, businesses can also architect deployments that align with their capital and operational expense initiatives. Please reach out to your VIAVI Solutions representative for additional details
Since SightOps is designed for maximum deployment and host flexibility, including appliance, virtual, and Amazon Machine Instance (AMI) model options, technical specification can vary considerable for each customer environment. Please reach out to your VIAVI representative for more details
In order to access an Observer SightOps appliance from a browser on a client computer, the web client must meet the following requirements:
- To access certain parts of the user interface, the client computer must be running Adobe Flash Player, Version 10.0 or later. Download Adobe Flash Player.
- Display must be a minimum of 1024 x 768. VIAVI Solutions recommends 1280 x 1024 or greater
- Accessing a Citrix client or SSH from within a SightOps browser session requires a web client running Java 2 Runtime Environment (v.1.4.2_xx) or later. Download J2RE
- The web client must be running one of the following browsers:
- Microsoft Internet Explorer 9, 10, or 11
- The latest version of Mozilla Firefox
- Apple Safari 4.0 or later
- The latest version of Google Chrome
SightOps is designed for flexible appliance, virtual, and Amazon Machine Instance (AMI) model deployments. Capable of scaling from hundreds of devices to the largest environments, options exist for all-in-one units that integrate functionality, or for larger, multi-site environments a distributed framework is available. Therefore, system requirements will vary by deployment method along with the number of devices, assets, and services being monitored.
In the News
With the Observer Platform, the ability to get an expert analysis relatively quickly is the best benefit., The capture is constantly running, so we can analyze any time we like without setting up extra equipment.
The options that are available and the power of the product are amazing. We’ve solved more problems quicker with Observer than any other analyzing software we’ve had.