WorkFlow automation software for the JDSU HST-3000 Handheld Services Tester.
TechComplete is a sophisticated software application that adds workflow automation and asset management to the JDSU HST 3000.
- Lowers OpEx – reduce repeat-failure rates and truck rolls, decrease mean-time-to-repair (MTTR) and minimise the need for technician training
- Increase Revenue – reduce SLA credits, speed turn-up to bring customers on-line faster, and minimise customer churn
- Expands Services – with fewer repeats, customer satisfaction improves and customers are more likely to add services
- Decreases complexity – automation provides one-button testing and centralizes test-set management; quickly deploys new methods and procedures despite a fast-changing environment
- Automated Closeout testing
- Advanced Reporting and Analytics
- Test set management
- Manages assets with a single, intuitive interface for monitoring and upgrading equipment
- Quickly uploads results to a centralized storage warehouse for analysis to benchmark service and provide sertification
- Integrates with back office systemes to let dispatch and work-order information populate test flows, reducing errors and times for technicians on the job