MAP DFB Laser Source (mDFB and MAP DFB) (Discontinued)

This product has been discontinued.

This product has been discontinued

Please contact your local customer support for details

Please consider this product instead:

July 27, 2015

Serviços

Instrument Care Support Plans

Save up the 50% of standard service prices and obtain priority service when you buy a bundled plan at the same time the instrument is purchased. Care Support Plans offer the best way to purchase extended warranty, premium technical support, self-paced training, and critical maintenance services like calibration services that include software and engineering change order update services to ensure your product is maintained with current software and a calibration certificate. These discounted plans are 2-5 years long when purchased upfront with your VIAVI instruments.


VIAVI Care Support

VIAVI Care Support

ServiçosBronzeCareSilverCareMaxCareGoldCareFleetCare
 BronzeCareSilverCareMaxCareGoldCareFleetCare
Assistência técnicaPremiumPremiumPremiumPremiumPremium
Reparo na fábrica

Serviços padrão + Menu personalizado:
 Calibração e treinamento no local, dias de Engenheiro de Aplicação em Campo (FAE),
Assinaturas personalizadas de engenharia e software

Atendimento prioritário
Treinamento individualizado

Cobertura de 5 anos para bateria e bolsa *

 
Calibração de fábrica 

Cobertura de acessórios

  
Empréstimo Express  

* Somente em planos de 5 anos


Planos de suporte Care - MAP

Tipo de produtoPlano recomendadoBronzeCareSilverCareMaxCarePor que calibrar?
  BronzeCareSilverCareMaxCare 
MAP (Mainframe/Module)Silver-5Bronze-4
Bronze-5
Silver-4 
Silver-5
no

Por que calibrar este produto?
Quais são os problemas comuns?

MAP Matrix Switch (OST, OSM, VST)Bronze-5

Bronze-2
Bronze-3
Bronze-4
Bronze-5

nono

Por que calibrar este produto?
Quais são os problemas comuns?

MAP Tunable Source (mTLS)Silver-5Bronze-2
Bronze-3
Bronze-4
Bronze-5
Silver-2
Silver-3
Silver-4
Silver-5
no

Por que calibrar este produto?
Quais são os problemas comuns?


Ordering VIAVI Care Plans

To order a VIAVI Care Plan, request the following part numbers in your service plan quote from the table below. Your care plan will be sold in annual increments.

BronzeCare
(Part Numbers)

BronzeCare
SilverCare
(Part Numbers)

SilverCare
MaxCare
(Part Numbers)

MaxCare
Years Serviced
Bronze-2Silver-2 First 2 Years
Bronze-3Silver-3MaxCare-3First 3 Years
Bronze-4Silver-4 First 4 Years
Bronze-5Silver-5MaxCare-5First 5 Years
FleetCare
FleetCare

FleetCare plans can be customized to include any service entitlements

  • Any collection instruments with a single coterminous renewal date
  • Each contract is customized with any number of annual terms required by the customer
  • Onsite Calibration, Training, Field Application Engineer days can be added

Repair & Calibration

Our products live in rugged environments for over 10 years with 1000s of test connect/disconnect cycles.  We will be there to support you to ensure components that require maintenance like connectors, batteries, and software updates to ensure you are ready to test accurately for years to come. We apply factory procedures that use fast, automated calibration and functional verification, maintenance using OEM parts and the application of all engineering change orders and software updates. Services are available through contract Care plans, FleetCare or per incident as requests. 

Top 4 Reasons to Choose VIAVI for Your Repair and Calibration Needs:

  • Minimize business disruption
  • Budget
  • Measurement Accuracy and Product Reliability
  • Measurement Compliance, TL9000 certification and OEM Standards

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Como começar

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