MAP DFB Analog Modulation (mDFA and MAP DFB Analog) (Discontinued)

This product has been discontinued.

This product has been discontinued

Please contact your local customer support for details

Please consider this product instead:

7/27/2015

Servicios

Instrument Care Support Plans

Save up the 50% of standard service prices and obtain priority service when you buy a bundled plan at the same time the instrument is purchased. Care Support Plans offer the best way to purchase extended warranty, premium technical support, self-paced training, and critical maintenance services like calibration services that include software and engineering change order update services to ensure your product is maintained with current software and a calibration certificate. These discounted plans are 2-5 years long when purchased upfront with your VIAVI instruments.


Soporte y asistencia de VIAVI

ServiciosBronzeCareSilverCareMaxCareGoldCareFleetCare
 BronzeCareSilverCareMaxCareGoldCareFleetCare
Asistencia técnicaPremiumPremiumPremiumPremiumPremium
Reparación en fábrica

Servicios estándar + Menú personalizado:
 Calibración y formación en las instalaciones, días de servicio de ingeniería de aplicaciones de campo (FAE),
ingeniería personalizada o suscripciones de software

Servicio prioritario
Formación autodidacta

Cobertura de cinco años para baterías y bolsas *

 
Calibración de fábrica 

Cobertura de accesorios

  
Equipos de préstamo  

* Solo planes de cinco años

Cobertura de sustitución de baterías y bolsas
Desgaste de las baterías y las bolsas con el uso diario y los ciclos de carga. Para asegurarse de que estos elementos no provoquen retrasos, nuestros planes de cincos años incluyen una sustitución a lo largo de la duración de su plan de cinco años.

VIAVI proporcionará una sustitución de una batería defectuosa y una bolsa o guante desgastados durante la duración del plan de soporte SilverCare o MaxCare de cinco años. La sustitución solo se realizará cuando el instrumento se devuelva a VIAVI para llevar a cabo un servicio de reparación o calibración. Los maletines quedan excluidos y la cobertura no es aplicable a aquellos instrumentos vendidos sin bolsa o batería.

Esta cobertura se incluye en los planes Silver y MaxCare de cinco años.

Cobertura de sustitución de accesorios MaxCare
Los instrumentos se suministran con cables para accesorios y puntas de conectores. Para garantizar pruebas confiables y precisas, cubriremos la sustitución de un accesorio al año. De esta manera, los resultados de las pruebas serán satisfactorios.

Cuando se determina que un accesorio está defectuoso o presenta fallos, VIAVI reparará el accesorio o lo cambiará, a su discreción y sin coste alguno para el cliente. Los accesorios cambiados pueden ser nuevos o renovados. Todos los accesorios devueltos pasan a ser propiedad de VIAVI. Se aplican las siguientes limitaciones: no se puede cambiar más de un accesorio durante un período de 12 meses; entre los accesorios aplicables, se incluyen únicamente aquellos accesorios que se consideran esenciales para el funcionamiento del instrumento y se suministraron con el producto original adquirido. El cliente es responsable de devolver a VIAVI el accesorio defectuoso cuando presenta algún problema, o para un evento de servicio de calibración o reparación.

Equipos de préstamo
Now you can schedule calibrations or repairs with no downtime. The Express Loaner Service provides you with a similarly configured piece of equipment before sending yours in for calibration or for that unexpected repair that you need immediately.


Planes de soporte y asistencia - MAP

Care Support Plan - MAP

Tipo de productoPlan recomendadoBronzeCareSilverCareMaxCare¿Por qué una calibración?
  BronzeCareSilverCareMaxCare 
MAP (Mainframe/Module)Bronze-3

¿Por qué calibrar este producto?
¿Cuáles son los problemas habituales?

Factory standards to ensure accuracy MAP

Why calibrate this product?

It is essential in manufacturing environment to ensure your product meets the published/customer requirements. Having accurate measurements ensures highest possible yields whilst maintaining product specifications. Ensuring all that the optical test equipment is performing as designed and calibrated is requirement in achieving that goal.

Viavi will validate measurement accuracies conform to published specifications.

Maintain connectors and pigtails.

Factory standards to ensure accuracy

VIAVI is a TL9000 company and calibrates this instrument based on general requirements for the competence of calibration and testing laboratories (ISO/IEC 17025:2005) to ensure your instrument is certified to measure accurately. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all parts stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase.  Fixed rate calibration can also be purchased later via a separate purchase order.

  • Ensure accurate measurements that meet design expectations and optical budgets.
  • Maintain ports and connectors to keep signals working properly and to extend the life of the instrument. For example, if optical connectors or lasers are bad or interface ports are loose then after repeated connection cycles, optical measurements may be inaccurate or damage may occur.
  • When manufacturing optical network products, accurate, reliable and repeatable optical measurement performance is essential to compliance with published/committed product specifications
  • Know that optical product design, product manufacturing and customer expectations are accurate and in alignment throughout product lifecycle

Most business common implications MAP

How will my measurements be affected if the product is out of calibration?

Inaccurate measurements may prevent verification of power levels or introduce other measurement uncertainties, errors and artifacts. Out-of-calibration instruments can result in design errors, production problems, end customer escalations, increased failure rates, audit non-compliance or even ultimately loss of business. 

What are the most common implications of these issues to the business?

  • Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate product agreements or ISO/TL9000 standards with your customers and their network equipment vendors.

  • Design errors resulting from inaccurate measurements can result in ongoing issues throughout the product lifecycle including poor yields, inaccurate optical budgets, increased return rates  and customer expectation mismatch.

  • Production costs can be elevated by increased re-work, reduced yield and inconsistencies between measurements.

Common Business impacts include:

  • Lost revenue, customer complaints and increased costs.
  • Quality audit failures.
  • For end customers, repeat product quality issues with vendors often cause added cost, customer dissatisfaction and loss of business.

 


VIAVI Care Support for Existing Equipment

FleetCare
FleetCare

FleetCare plans can be customized to include any service entitlements on your fleet of existing equipment. Please fill out a Service Contracts form for a quote.

  • Any collection instruments with a single coterminous renewal date
  • Each contract is customized with any number of annual terms required by the customer
  • Onsite Calibration, Training, Field Application Engineer days can be added

View Support Plans For Existing Equipment


Repair and Calibration

Our products live in rugged environments for over 10 years with 1000s of test connect/disconnect cycles.  We will be there to support you to ensure components that require maintenance like connectors, batteries, and software updates to ensure you are ready to test accurately for years to come. We apply factory procedures that use fast, automated calibration and functional verification, maintenance using OEM parts and the application of all engineering change orders and software updates. Services are available through contract Care plans, FleetCare or per incident as requests. 

Top 4 Reasons to Choose VIAVI for Your Repair and Calibration Needs:

  • Minimize business disruption
  • Budget
  • Measurement Accuracy and Product Reliability
  • Measurement Compliance, TL9000 certification and OEM Standards

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Primeros pasos

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