Planes de soporte y asistencia para instrumentos
Con los planes de asistencia y soporte de VIAVI, cada día que utilice su instrumento será una jornada productiva y eficiente.
Los planes de soporte y asistencia de VIAVI agilizan la fase de aprendizaje inicial, así como los procesos de reparación, calibración y préstamo, y hacen que los costes de soporte sean predecibles y asequibles, al mismo tiempo que alivian la carga de las tareas administrativas. Al adquirir un plan de soporte y asistencia de VIAVI con sus instrumentos, obtendrá lo siguiente:
Productividad:
Permita un aprendizaje rápido con formación a petición basada en certificados y asistencia prioritaria para aplicaciones técnicas para esas ocasiones en las que necesite ayuda cuando esté llevando a cabo un trabajo.
Precisión en las mediciones:
Mantenga los equipos de forma que ofrezcan los máximos niveles de rendimiento y precisión. La calibración de VIAVI siempre incluye actualizaciones de firmware, mantenimiento de conectores, ajustes y calibración de conformidad con los estándares de fábrica. Las actualizaciones de software/firmware ofrecen mejoras y se realiza un seguimiento de los certificados de calibración en StrataSync para garantizar un fácil cumplimiento normativo.
Alta disponibilidad:
Programe el préstamo urgente de un equipo cuando se requiera un servicio, lo que incluye también la sustitución de baterías gastadas, bolsas y accesorios con planes MaxCare de cinco años. No tendrá que pasar ningún día sin servicio por no disponer de herramientas para pruebas ni buscar un alquiler.
Dentro del presupuesto con un retorno óptimo de la inversión:
Se ofrece servicio a un costo integral reducido durante un período de hasta cinco años, todo ello con el costo total de propiedad más bajo y con ventajas de prioridad exclusiva que no están al alcance de los clientes sin un plan de asistencia, como un tiempo de respuesta de cinco días para la reparación. Los planes de asistencia de VIAVI suponen un ahorro del 50 % del valor de los servicios a la carta y las sustituciones de accesorios.
VER LOS PLANES DE SOPORTE PARA NUEVOS EQUIPOS VER PLANES DE SOPORTE PARA EQUIPOS EXISTENTES
Soporte y asistencia de VIAVI
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Asistencia técnica | Premium | Premium | Premium | Premium | Premium |
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Servicios estándar + Menú personalizado: |
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Calibración de fábrica |
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Equipos de préstamo |
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* Solo planes de cinco años
Cobertura de sustitución de baterías y bolsas
Desgaste de las baterías y las bolsas con el uso diario y los ciclos de carga. Para asegurarse de que estos elementos no provoquen retrasos, nuestros planes de cincos años incluyen una sustitución a lo largo de la duración de su plan de cinco años.
VIAVI proporcionará una sustitución de una batería defectuosa y una bolsa o guante desgastados durante la duración del plan de soporte SilverCare o MaxCare de cinco años. La sustitución solo se realizará cuando el instrumento se devuelva a VIAVI para llevar a cabo un servicio de reparación o calibración. Los maletines quedan excluidos y la cobertura no es aplicable a aquellos instrumentos vendidos sin bolsa o batería.
Esta cobertura se incluye en los planes Silver y MaxCare de cinco años.
Cobertura de sustitución de accesorios MaxCare
Los instrumentos se suministran con cables para accesorios y puntas de conectores. Para garantizar pruebas confiables y precisas, cubriremos la sustitución de un accesorio al año. De esta manera, los resultados de las pruebas serán satisfactorios.
Cuando se determina que un accesorio está defectuoso o presenta fallos, VIAVI reparará el accesorio o lo cambiará, a su discreción y sin coste alguno para el cliente. Los accesorios cambiados pueden ser nuevos o renovados. Todos los accesorios devueltos pasan a ser propiedad de VIAVI. Se aplican las siguientes limitaciones: no se puede cambiar más de un accesorio durante un período de 12 meses; entre los accesorios aplicables, se incluyen únicamente aquellos accesorios que se consideran esenciales para el funcionamiento del instrumento y se suministraron con el producto original adquirido. El cliente es responsable de devolver a VIAVI el accesorio defectuoso cuando presenta algún problema, o para un evento de servicio de calibración o reparación.
Equipos de préstamo
Now you can schedule calibrations or repairs with no downtime. The Express Loaner Service provides you with a similarly configured piece of equipment before sending yours in for calibration or for that unexpected repair that you need immediately.
Información adicional
- Ciclos de calibración de VIAVI
- Garantía de fabricante de VIAVI para productos de medición y pruebas (NSE)
¿Qué planes de soporte y asistencia de VIAVI hay disponibles para mi instrumento?
Product Group | Recommend Plan | Bronze | Silver | Maxcare | Why Calibrate? |
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180 DSP Meter | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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360 DSP, 1G DSP | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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3Z RF Vision | Silver-5 |
Timely calibration of your RF Vision maintains its ability to accurately align panel and point-to-point antennas as per a site’s RF Design. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
How will my measurements be affected if the product is out of calibration?Incorrectly aligned panel antennas can result in:
Incorrectly aligned point-to-point antennas can result in:
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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8800SX | 8800-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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ALT-9000 | ALT-9000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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APM-424(V)5 MK XII/A | APM-424V5-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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ATB-7300NG | ATB-7300NG-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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ATC-5000NG | ATC-5000NG-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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AVX-10K | AVX-10K-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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CellAdvisor 5G (CA5000) | Silver-5 |
Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CellAdvisor JD72xC | Silver-5 |
Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CellAdvisor JD7xxB | Silver-5 |
Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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Certifier 10/40G local & remote | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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Certifier 40G Fiber Adapters | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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Certifier 40G MPO Adapters | MaxCare |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CT-X | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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CX300 | CX300-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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Fiber Microscope P5000i | Bronze-5 |
No calibration required Functional Verification Recommended |
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FiberChek Probe Microscope | Bronze-5 |
No calibration required Functional Verification Recommended |
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FiberChek Sidewinder | Bronze-5 |
No calibration required Functional Verification Recommended |
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FVAi Benchtop Microscopes | Bronze-5 |
No calibration required Functional Verification Recommended |
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FVDi Benchtop Microscopes | Bronze-5 |
No calibration required Functional Verification Recommended |
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GPSG-1000 | GPSG-1000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFF-45TS MK XII/A TACAN | IFF-45-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. What are the most common implications of these issues to the business? What are the most common implications of these issues to the Avionics or Radio Test business?
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IFF-7300 | IFF-7300-HWO |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFR4000 | IFR4000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFR6000 | IFR6000-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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IFR6015 | IFR6015-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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MAP (Mainframe/Module) | Bronze-3 |
Factory standards to ensure accuracy MAPVIAVI is a TL9000 company and calibrates this instrument based on general requirements for the competence of calibration and testing laboratories (ISO/IEC 17025:2005) to ensure your instrument is certified to measure accurately. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all parts stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase. Fixed rate calibration can also be purchased later via a separate purchase order.
Inaccurate measurements may prevent verification of power levels or introduce other measurement uncertainties, errors and artifacts. Out-of-calibration instruments can result in design errors, production problems, end customer escalations, increased failure rates, audit non-compliance or even ultimately loss of business. What are the most common implications of these issues to the MAP business?
Common Business impacts include:
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Network & Service Companion (NSC-100/200) | Bronze-3 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneAdvisor 1000 (ONA-1000) | Silver-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneAdvisor 800 (ONA-800) | MaxCare-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneExpert CATV (ONX-220) | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneExpert CATV (ONX-6xx) | Silver-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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OneExpert xDSL (ONX-580) | Silver-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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ONT (Mainframe/ Module) | Bronze-3 |
ONT is a high precision instrument relying on stable and precise timing, stable sources and calibrated low noise clocks. Validate measurement accuracies conform to published specifications. Maintain connectors, fans and interfaces How will my measurements be affected if the product is out of calibration?The ONT is capable of measuring packet delays and jitter from fractions of a nanosecond to seconds and it can precisely set lane timing and phase to fractions of a PPM. To ensure this performance on this and other measurements it is important to have your ONT verified and calibrated by VIAVI. Applications that measure over 10 orders of magnitude rely on stable and precise timing, stable sources and low noise clocks and VIAVI approved processes ensure this accuracy can be delivered by your ONT. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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PSD60-1AF | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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PSD60-2R | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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PSD90-1C | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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PSD90-3 | PSD-XX-Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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Ranger | Silver (as applicable) |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. What are the most common implications of these issues to the Avionics or Radio Test business?
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RGS-2000NG | RGS-2000NG-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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SecurePNT 6200 | Bronze-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. |
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Seeker D, Seeker X | MaxCare-5 |
Frequencies/levels need to be within specifications to guarantee precise and reliable results. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Out of specification measurements could cause unnecessary repeat calls customer service issues What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass 4800 | Bronze-5 |
E1/T1 have transmit frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber (OLP-87/OLP-88) (PON Power Meters) | Silver-5 |
Optical components age with connection cycles. Maintain connectors and Lasers and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber (OLS-8x/OLP-85/ORL-85) | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber (OLTS-8x/ MPOLx-8x) | MaxCare-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass Fiber MPOLx (OLP-82/HD4i) | MaxCare-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartClass TPS | Silver-5 |
Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartOTDRs | MaxCare-5 |
Maintain connectors and Lasers and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Contractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or chage backs. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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SmartPocket (OLx-3x) | Silver-5 |
Optical components age with connection cycles. Maintain connectors and Lasers and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-2000 incl. COSA | Silver-5 |
Maintain connectors and Lasers (OTDR) and pigtails. Validate measurement accuracies conform to published specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verfication of power levels and wavelenght of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-2000 incl. COSA | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verification of power levels and wavelength of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-2000 incl. Modules | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Contractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or change backs. What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-4000 incl. Modules | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verification of power levels and wavelength of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-58xx incl. 100G | MaxCare-5 |
OTN/SONET/SDH/E1/T1 have transmit frequencies which need to be accurate to meet the specifications. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-58xx Rackmount - MAP-2100 | MaxCare-5 |
Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer. Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Full line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-6000 | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
Inaccurate measurements may prevent verification of power levels and wavelength of optical channels What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
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T-BERD/MTS-8000 | Silver-5 |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. Tests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications. What are the most common implications of these issues to the Avionics or Radio Test business?
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T/Rx Software Defined Transceiver System | Silver (as applicable) |
Why Calibrate this Avionics or Radio Test product?VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates. VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards. What are the most common implications of these issues to the Avionics or Radio Test business?
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VSE-1000 (Video Spectrum Analyzer) | Silver-5 |
Factory standards to ensure accuracyVIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
What are the most common implications of these issues to the business?
Common Business impacts include:
Example: Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist. |
Cómo pedir planes de asistencia de VIAVI
Para pedir un plan de asistencia de VIAVI, solicite los siguientes códigos de producto en su presupuesto de plan de servicio de la siguiente tabla. Su plan de asistencia se venderá en incrementos anuales.
BronzeCare (Códigos de producto) |
SilverCare (Códigos de producto) |
MaxCare (Códigos de producto) |
Años con servicio |
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Bronze-2 | Silver-2 | Primeros 2 años | |
Bronze-3 | Silver-3 | MaxCare-3 | Primeros 3 años |
Bronze-4 | Silver-4 | Primeros 4 años | |
Bronze-5 | Silver-5 | MaxCare-5 | Primeros 5 años |
FleetCare |
Los planes FleetCare pueden personalizarse para incluir derechos para cualquier servicio
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Para solicitar este o cualquier otro servicio de VIAVI, visite nuestra página Cómo solicitar servicios.