Planos de Suporte de cuidados com Instrumentos
Os planos de suporte VIAVI Care simplificam os processos da fase de aprendizagem inicial e também de reparo, calibração e empréstimo, tornando os custos de suporte previsíveis, econômicos e reduzindo ao mesmo tempo sua carga de trabalho administrativo. Quando compra um plano de suporte VIAVI Care com o seu instrumento, você ganha:
Produtividade:
Proporcione um rápido aprendizado com treinamento baseado em certificado sob demanda e suporte técnico prioritário com aplicativo para momentos em que você precisar de ajuda em um trabalho.
Precisão da medição:
Mantenha o equipamento com o máximo de desempenho e precisão. A calibração VIAVI sempre inclui atualizações de firmware, manutenção de conectores, ajustes e calibração de acordo com os padrões de fábrica. Atualizações de software/firmware que fornecem aprimoramentos e certificados de calibração que são rastreados para fácil conformidade, no StrataSync.
Alta disponibilidade:
, Agende um empréstimo expresso, quando precisar de manutenção, que também inclui a substituição de baterias gastadas, bolsas e acessórios com os planos MaxCare de 5 anos. Não há necessidade de ficar um dia parado sem ferramentas de teste ou fazer uma locação!
Dentro do orçamento e com um bom retorno de investimento:
Serviços a um baixo custo agregado por até 5 anos, com o menor custo de aquisição e benefícios prioritários exclusivos que não estão disponíveis para clientes sem um plano de suporte, como por exemplo, um prazo de reparo de 5 dias. Os planos VIAVI Care oferecem uma economia de até 50% do valor de serviços “à la carte” (sob demanda)_ e de substituições de acessórios.
VISUALIZAR PLANOS DE SUPORTE PARA NOVOS EQUIPAMENTOS VISUALIZAR PLANOS DE SUPORTE PARA EQUIPAMENTOS EXISTENTES
Suporte VIAVI Care
| Serviços | BronzeCare | SilverCare | MaxCare |
|---|---|---|---|
| Assistência técnica | Premium | Premium | Premium |
| Reparo na fábrica |
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| Atendimento prioritário |
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| Treinamento individualizado |
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| Calibração de fábrica |
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| Cobertura de acessórios |
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| Empréstimo Express |
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* Somente em planos de 5 anos
Cobertura de substituição da bateria/bolsa
As baterias e as bolsas desgastam com o uso diário e ciclos de carga. Para garantir que esses itens não atrasem seu trabalho, nossos planos de 5 anos incluem uma substituição ao longo do período do seu plano de 5 anos.
A VIAVI fornecerá uma substituição única de bateria defeituosa e bolsa/luva gasta no período de um plano de suporte SilverCare ou MaxCare de 5 anos. A substituição será feita somente quando o instrumento for devolvido à VIAVI para reparo ou serviço de calibração. Maletas rígidas estão excluídas e a cobertura não é aplicável para instrumentos vendidos sem bolsa/bateria.
Esta cobertura está incluída nos planos Silver e MaxCare de 5 anos
Cobertura de substituição de acessórios MaxCare
Os instrumentos são fornecidos com cabos para acessórios e ponteiras de conectores. Para garantir um teste confiável e preciso, cobriremos a substituição anual de um acessório para garantir bons resultados de teste.
Quando for determinado que um acessório está com defeito ou apresenta falhas, a VIAVI fará o reparo ou substituição do acessório a seu critério sem nenhum custo para o cliente. Os acessórios substituídos podem ser novos ou recondicionados. Todos os acessórios devolvidos tornam-se propriedade da VIAVI. As seguintes limitações se aplicam: não é possível trocar mais de um acessório em um período de 12 meses; os acessórios aplicáveis incluem apenas aqueles considerados essenciais para a operação do instrumento e que foram enviados com o produto original comprado. O cliente é responsável pela devolução de um acessório defeituoso à VIAVI quando houver algum problema ou durante um evento de serviço de calibração ou de reparo.
Empréstimo Express
Agora você pode programar calibrações ou reparos sem interrupção da rede. O serviço de Empréstimo Express oferece a você um equipamento com configuração equivalente antes de enviar o seu para calibração ou para aquele reparo inesperado.
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Informações adicionais
Quais planos de suporte VIAVI Care estão disponíveis para o meu instrumento?
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Product Group Recommended Plan Bronze Silver Maxcare 180 DSP Meter Silver-5 Does the product require calibration?Frequencies/levels need to be within specifications to guarantee precise and reliable results.
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Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesOut of specification measurements could cause unnecessary repeat calls customer service issues.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
360 DSP, 1G DSP Silver-5 Does the product require calibration?Frequencies/levels need to be within specifications to guarantee precise and reliable results.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesOut of specification measurements could cause unnecessary repeat calls customer service issues.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
3Z RF Vision Silver-5 Does the product require calibration?Timely calibration of your RF Vision maintains its ability to accurately align panel and point-to-point antennas as per a site’s RF Design.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesHow will my measurements be affected if the product is out of calibration?
Incorrectly aligned panel antennas can result in:
- RF coverage gaps, overlaps and interferences
- Reduced capacity for the antenna / site
- Increased Hand Over errors
- Increased Subscriber Drop Rate
- Increased potential for repeat site visits
Incorrectly aligned point-to-point antennas can result in:
- Increased wind / vibration sensitivity
- Degraded link capacity and reliability
- Service outage and revenue interruptions
- Loss of link redundancy
- Customer churn and revenue loss
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
8800SX 8800-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
ALT-9000 ALT-9000-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
APM-424(V)5 MK XII/A APM-424V5-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
ATB-7300NG ATB-7300NG-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
ATC-5000NG ATC-5000NG-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
AVX-10K AVX-10K-Silver-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
CellAdvisor 5G (CA5000) Silver-5 Does the product require calibration?Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Repeat truck rolls due to repeated measurements
- Erroneous measurements might result in the incorrect network settings.
- Adds time to troubleshooting because the real issue it is not possible to isolate the real issue.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
CellAdvisor JD72xC Silver-5 Does the product require calibration?Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Repeat truck rolls due to repeated measurements
- Erroneous measurements might result in the incorrect network settings.
- Adds time to troubleshooting because the real issue it is not possible to isolate the real issue.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
CellAdvisor JD7xxB Silver-5 Does the product require calibration?Spectrum analyzers are measuring frequencies which need to be accurate to meet the specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Repeat truck rolls due to repeated measurements
- Erroneous measurements might result in the incorrect network settings.
- Adds time to troubleshooting because the real issue it is not possible to isolate the real issue.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
Certifier 10/40G local & remote MaxCare-5 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
Certifier 40G Fiber Adapters MaxCare-5 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
Certifier 40G MPO Adapters MaxCare Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
CT-X MaxCare-5 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
CX300 CX300-Silver-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
Fiber Microscope P5000i Bronze-5 Does the product require calibration?No calibration required
Common questions or issuesFunctional Verification Recommended
FiberChek Probe Microscope Bronze-5 Does the product require calibration?No calibration required
Common questions or issuesFunctional Verification Recommended
FiberChek Sidewinder Bronze-5 Does the product require calibration?No calibration required
Common questions or issuesFunctional Verification Recommended
FVAi Benchtop Microscopes Bronze-5 Does the product require calibration?No calibration required
Common questions or issuesFunctional Verification Recommended
FVDi Benchtop Microscopes Bronze-5 Does the product require calibration?No calibration required
Common questions or issuesFunctional Verification Recommended
GPSG-1000 GPSG-1000-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
IFF-45TS MK XII/A TACAN IFF-45-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issues-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
IFR6015 IFR6015-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
INX-660 Bronze-5 INX-760 Bronze-5 MAP (Mainframe/Module) Bronze-3 Does the product require calibration?- It is essential in manufacturing environment to ensure your product meets the published/customer requirements. Having accurate measurements ensures highest possible yields whilst maintaining product specifications. Ensuring all that the optical test equipment is performing as designed and calibrated is requirement in achieving that goal.
- Viavi will validate measurement accuracies conform to published specifications.
- Maintain connectors and pigtails.
-
Factory standards to ensure accuracy MAP
VIAVI is a TL9000 company and calibrates this instrument based on general requirements for the competence of calibration and testing laboratories (ISO/IEC 17025:2005) to ensure your instrument is certified to measure accurately. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all parts stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase. Fixed rate calibration can also be purchased later via a separate purchase order.
- Ensure accurate measurements that meet design expectations and optical budgets.
- Maintain ports and connectors to keep signals working properly and to extend the life of the instrument. For example, if optical connectors or lasers are bad or interface ports are loose then after repeated connection cycles, optical measurements may be inaccurate or damage may occur.
- When manufacturing optical network products, accurate, reliable and repeatable optical measurement performance is essential to compliance with published/committed product specifications
- Know that optical product design, product manufacturing and customer expectations are accurate and in alignment throughout product lifecycle
Common questions or issuesInaccurate measurements may prevent verification of power levels or introduce other measurement uncertainties, errors and artifacts. Out-of-calibration instruments can result in design errors, production problems, end customer escalations, increased failure rates, audit non-compliance or even ultimately loss of business.
-
What are the most common implications of these issues to the MAP business?
-
Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate product agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
-
Design errors resulting from inaccurate measurements can result in ongoing issues throughout the product lifecycle including poor yields, inaccurate optical budgets, increased return rates and customer expectation mismatch.
-
Production costs can be elevated by increased re-work, reduced yield and inconsistencies between measurements.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs.
- Quality audit failures.
- For end customers, repeat product quality issues with vendors often cause added cost, customer dissatisfaction and loss of business.
-
Network & Service Companion (NSC-100/200) Bronze-3 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Costs due to erroneous pass/fail results
- Erroneous pass would lead to a repeat truck roll and a dissatisfied customer
- Erroneous fail would lead to lost time and OPEX chasing phantom problems in the network
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
OneAdvisor 1000 (ONA-1000) Silver-5 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
OneAdvisor 800 (ONA-800) MaxCare-5 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
OneExpert CATV (ONX-220) Silver-5 Does the product require calibration?Frequencies/levels need to be within specifications to guarantee precise and reliable results.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesOut of specification measurements could cause unnecessary repeat calls customer service issues
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
OneExpert CATV (ONX-6xx) Silver-5 Does the product require calibration?Frequencies/levels need to be within specifications to guarantee precise and reliable results.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesOut of specification measurements could cause unnecessary repeat calls customer service issues
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
OneExpert Fiber (ONX-700) Silver-5 Does the product require calibration?Frequencies/levels need to be within specifications to guarantee precise and reliable results.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesOut of specification measurements could cause unnecessary repeat calls customer service issues
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
OneExpert Fiber (ONX-723/730) Silver-5 Does the product require calibration?Frequencies/levels need to be within specifications to guarantee precise and reliable results.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesOut of specification measurements could cause unnecessary repeat calls customer service issues
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
OneExpert xDSL (ONX-580) Silver-5 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Costs due to erroneous pass/fail results
- Erroneous pass would lead to a repeat truck roll and a dissatisfied customer
- Erroneous fail would lead to lost time and OPEX chasing phantom problems in the network
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
ONT (Mainframe/ Module) Bronze-3 Does the product require calibration?ONT is a high precision instrument relying on stable and precise timing, stable sources and calibrated low noise clocks.
Validate measurement accuracies conform to published specifications.
Maintain connectors, fans and interfaces
Common questions or issuesHow will my measurements be affected if the product is out of calibration?
The ONT is capable of measuring packet delays and jitter from fractions of a nanosecond to seconds and it can precisely set lane timing and phase to fractions of a PPM. To ensure this performance on this and other measurements it is important to have your ONT verified and calibrated by VIAVI. Applications that measure over 10 orders of magnitude rely on stable and precise timing, stable sources and low noise clocks and VIAVI approved processes ensure this accuracy can be delivered by your ONT.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
PSD90-3 PSD-XX-Silver-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
Qg 2 Multi-Sync Gateway Bronze-4 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Ranger Silver (as applicable) Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issues-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
RGS-2000NG RGS-2000NG-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
RSR Transcoder 2.0 (w/ enclosures) Bronze-4 RSR-T2020 RSR-T2020-BC1 RSR-T2100 RSR-T2100-BC1 RSR-T2110 RSR-T2110-BC1 RSR-T2130 RSR-T2130-BC1 SecurePNT 6200 Bronze-4 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
SecurePNT EdgeGM 7000L EGM-7000L-BC1 SecurePNT EdgeGM 7000S EGM-7000S-BC1 Seeker D, Seeker X MaxCare-5 Does the product require calibration?Frequencies/levels need to be within specifications to guarantee precise and reliable results.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesOut of specification measurements could cause unnecessary repeat calls customer service issues
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartClass 4800 Bronze-5 Does the product require calibration?E1/T1 have transmit frequencies which need to be accurate to meet the specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Uncalibrated instrument is unreliable
- Results are unreliable
- Possibility that full line rate transmission is not reached.
- Violation of SLA if SLA says full line rate test
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartClass Fiber (OLP-87/OLP-88) (PON Power Meters) Silver-5 Does the product require calibration?Optical components age with connection cycles. Maintain connectors and Lasers and pigtails.
Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Measurements might be out of specifications.
- QoS violated.
- Contractors might get not compensated due to wrong results.
- Delisting of approved suppliers.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartClass Fiber (OLS-8x/OLP-85/ORL-85) Silver-5 Does the product require calibration?- Optical components age with connection cycles.
- Maintain connectors and Lasers and pigtails.
- Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Measurements might be out of specifications.
- QoS violated.
- Contractors might get not compensated due to wrong results.
- Delisting of approved suppliers.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartClass Fiber (OLTS-8x/ MPOLx-8x) MaxCare-5 Does the product require calibration?- Optical components age with connection cycles.
- Maintain connectors and Lasers and pigtails.
- Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Measurements might be out of specifications.
- QoS violated.
- Contractors might get not compensated due to wrong results.
- Delisting of approved suppliers.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartClass Fiber MPOLx (OLP-82/HD4i) MaxCare-5 Does the product require calibration?- Optical components age with connection cycles.
- Maintain connectors and Lasers and pigtails.
- Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Measurements might be out of specifications.
- Violation of ISO certification.
- QoS violated.
- Contractors might get not compensated due to wrong results.
- Delisting of approved suppliers.
- Full mfg warranty (20-30 years) from cable suppliers (e.g. Corning, Commscope, Belden, ...) will only be granted if the installation is certified with a calibrated instrument
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartClass TPS Silver-5 Does the product require calibration?Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Costs due to erroneous pass/fail results
- Erroneous pass would lead to a repeat truck roll and a dissatisfied customer
- Erroneous fail would lead to lost time and OPEX chasing phantom problems in the network
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartOTDRs MaxCare-5 Does the product require calibration?Maintain connectors and Lasers and pigtails.
Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesContractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or chage backs.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
SmartPocket (OLx-3x) Silver-5 Does the product require calibration?Optical components age with connection cycles.
Maintain connectors and Lasers and pigtails.
Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Measurements might be out of specifications.
- QoS violated.
- Contractors might get not compensated due to wrong results.
- Delisting of approved suppliers.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-2000 incl. COSA Silver-5 Does the product require calibration?- Maintain connectors and Lasers (OTDR) and pigtails.
- Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesInaccurate measurements may prevent verification of power levels and wavelength of optical channels
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-2000 incl. COSA Silver-5 Does the product require calibration?Maintain connectors and Lasers (OTDR) and pigtails.
Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesInaccurate measurements may prevent verfication of power levels and wavelenght of optical channels
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-2000 incl. Modules Silver-5 Does the product require calibration?- Maintain connectors and Lasers and pigtails.
- Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesContractors might get not compensated due to erroneous test results and possible audit failure. This often leads to being delisted as an approved suppliers / contractor or change backs.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-4000 incl. Modules Silver-5 Does the product require calibration?- Maintain connectors and Lasers (OTDR) and pigtails.
- Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesInaccurate measurements may prevent verification of power levels and wavelength of optical channels
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-58xx incl. 100G MaxCare-5 Does the product require calibration?OTN/SONET/SDH/E1/T1 have transmit frequencies which need to be accurate to meet the specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-58xx Rackmount - MAP-2100 MaxCare-5 Does the product require calibration?Cable & Antenna analyzers are measuring frequencies which need to be accurate to meet the specifications. Open/short load calibration must be done prior to measuring by customer.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesFull line rate transmission may not reached leading to a violation of Customer SLA when full line rate test is specified
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-6000 Silver-5 Does the product require calibration?- Maintain connectors and Lasers (OTDR) and pigtails.
- Validate measurement accuracies conform to published specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issuesInaccurate measurements may prevent verification of power levels and wavelength of optical channels
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
T-BERD/MTS-8000 Silver-5 Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issuesTests performed with out of calibration test sets can return to service devices which are not performing to regulated specifications.
-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
T/Rx Software Defined Transceiver System Silver (as applicable) Does the product require calibration?-
Why Calibrate this Avionics or Radio Test product?
VIAVI Solutions performs a product performance check certifying the test equipment is performing within published specifications and updates the instruments internal calibration. The calibration ensures accuracy and proper function of the instrument including required retrofits/repairs and firmware/software updates.
VIAVI Solutions conforms to one or more of the standards listed below as applicable to their product, location, and customer requirements. In keeping with this policy, the metrology and calibration processes provide an unbroken line of traceability to nationally and / or internationally recognized standards.
- ISO 9001 Quality Management Systems - Requirements
- ANSI/NCSL Z540-1 Calibration Laboratories Measuring and Test Equipment.
In addition, aviation ground support equipment (ramp or back shop), is required by the various aviation authorities around the world (including the FAA) to be maintained in accordance with the manufacturer recommendations, including calibration traceable to national standards.
Common questions or issues-
What are the most common implications of these issues to the Avionics or Radio Test business?
- Inaccurate results: Calibration cycles greater than recommended may not yield accurate measurements
- Inaccurate measurements resulting from uncalibrated tools may violate industry standards and violate regulatory body requirements
- Tests found to be performed by an out of calibration test set can result in containment actions and unplanned rework
- Devices calibrated on uncalibrated test sets may function improperly, cause interference issues violating government regulatory requirements, and/or damage other equipment
VSE-1000 (Video Spectrum Analyzer) Silver-5 Does the product require calibration?- VSE is a precision lab quality instrument.
- Frequencies/levels need to be within specifications to guarantee precise and reliable results.
- Regular calibrations guarantee tight specifications.
-
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
Common questions or issues- Levels & signal quality are used to validate network & headend equipment.
- Accuracy levels have impact on the network performance.
-
What are the most common implications of these issues to the business?
- Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate service level agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- QoS certification may be inaccurate and generate a repeat test need. Contractors are often not compensated or could be delisted as an approved service supplier due to incorrect results.
- Full manufacturer warranty (20-30 years) from cable suppliers (e.g. Corning, CommScope, Belden, ect.) will only be granted if the installation is certified with a calibrated instrument, thus the network owner is motivated to comply with correct installation certification procedures to retain and enforce the warranty on expensive cabling and optical network elements, etc.
Common Business impacts include:
- Lost revenue, customer complaints and increased costs:
- Most network operators track and audit repeat work done by sub-contractors and often there is a billing dispute in these cases. Contractors with high rates of inaccurate test results are usually hired for less or not at all when not meeting SLA agreements or quality metrics.
- For Network Operators, repeat service quality issues with customers often causes added cost, customer dissatisfaction and loss of business.
Example:
Let's look at OTN/SONET/SDH/E1/T1 and various FTTX, DOCIS and xDSL measurements. It is critical to reach full line rate (1G, 10G, 40G, 100G) to test service performance and service error rates. If the uncalibrated tester can not reach full line rate during testing, a customer may be left with suboptimal performance that will quickly create complaints or alternatively, the technician could end up chasing phantom network problems that do not exist.
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Solicitação de planos VIAVI Care
Para contratar um plano VIAVI Care, solicite os seguintes part numbers na cotação do plano de serviço da tabela abaixo. Seu plano de assistência será vendido em parcelas anuais.
BronzeCare
(Part Numbers)SilverCare
(Part Numbers)MaxCare
(Part Numbers)Anos de serviço Bronze-2 Silver-2 Primeiros 2 anos Bronze-3 Silver-3 MaxCare-3 Primeiros 3 anos Bronze-4 Silver-4 Primeiros 4 anos Bronze-5 Silver-5 MaxCare-5 Primeiros 5 anos
FleetCareOs planos FleetCare podem ser personalizados para incluir quaisquer direitos de serviço
- Quaisquer instrumentos da coleção com uma única data de renovação coincidente
- Todos os contratos são personalizados com qualquer número de termos anuais exigidos pelo cliente
- Calibração no local, treinamento e dias de engenheiro de aplicação em campo, podem ser adicionados
Para solicitar este ou qualquer outro serviço VIAVI, acesse nossa página Como solicitar serviços.