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Instrument Care Support Plans
Save up the 50% of standard service prices and obtain priority service when you buy a bundled plan at the same time the instrument is purchased. Care Support Plans offer the best way to purchase extended warranty, premium technical support, self-paced training, and critical maintenance services like calibration services that include software and engineering change order update services to ensure your product is maintained with current software and a calibration certificate. These discounted plans are 2-5 years long when purchased upfront with your VIAVI instruments.
VIAVI Care Support
Care 支持计划 - MAP
产品类型 | 推荐计划 | BronzeCare![]() | SilverCare![]() | MaxCare![]() | 为什么要校准? |
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MAP (Mainframe/Module) | Bronze-3 | Factory standards to ensure accuracy MAPWhy calibrate this product?It is essential in manufacturing environment to ensure your product meets the published/customer requirements. Having accurate measurements ensures highest possible yields whilst maintaining product specifications. Ensuring all that the optical test equipment is performing as designed and calibrated is requirement in achieving that goal. Viavi will validate measurement accuracies conform to published specifications. Maintain connectors and pigtails. Factory standards to ensure accuracyVIAVI is a TL9000 company and calibrates this instrument based on general requirements for the competence of calibration and testing laboratories (ISO/IEC 17025:2005) to ensure your instrument is certified to measure accurately. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all parts stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase. Fixed rate calibration can also be purchased later via a separate purchase order.
Most business common implications MAPHow will my measurements be affected if the product is out of calibration?Inaccurate measurements may prevent verification of power levels or introduce other measurement uncertainties, errors and artifacts. Out-of-calibration instruments can result in design errors, production problems, end customer escalations, increased failure rates, audit non-compliance or even ultimately loss of business. What are the most common implications of these issues to the business?
Common Business impacts include:
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VIAVI Care Support for Existing Equipment
![]() FleetCare | FleetCare plans can be customized to include any service entitlements on your fleet of existing equipment. Please fill out a Service Contracts form for a quote.
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Repair and Calibration
Our products live in rugged environments for over 10 years with 1000s of test connect/disconnect cycles. We will be there to support you to ensure components that require maintenance like connectors, batteries, and software updates to ensure you are ready to test accurately for years to come. We apply factory procedures that use fast, automated calibration and functional verification, maintenance using OEM parts and the application of all engineering change orders and software updates. Services are available through contract Care plans, FleetCare or per incident as requests.
Top 4 Reasons to Choose VIAVI for Your Repair and Calibration Needs:
- Minimize business disruption
- Budget
- Measurement Accuracy and Product Reliability
- Measurement Compliance, TL9000 certification and OEM Standards