You must fill out one form for each piece of equipment being returned. Please note, RMA's are only for end-item equipment. If you only have an assembly or module from the equipment, please contact customer service for shipping and servicing instructions.
Please review these general shipping instructions & accessories to be included in shipment.
If you are unable to locate your specific instrument on the list, please contact VIAVI customer service.
Americas
Phone: (316) 529-5511 or 1-800-835-2350 (US Only)
Email: avcomm.service@viavisolutions.com
EMEA
Phone [+44] (0) 8706 080134 or [+48] 52 880 8736
EMail: emea.service@viavisolutions.com
Asia Pacific
Phone: 400 122 6542
Email: apac.customercare@viavisolutions.com