Network Intelligence Center

SecureQOS is an advanced troubleshooting solution designed to get to the root cause of any issues mobile network operators (MNO) might encounter, whether detected through SecureQOS or through a complaint from the customer care department.

Main features 

  • End-to-end SQM investigation tool: Handles issues and customer complaints efficiently 
  • Call tracing: Real-time and historical end-to-end call tracing including protocol decoding and binary packets 
  • Various features & KPIs: History, distributions, failure types and root causes, advanced customizable filters and more. 
  • Detection, identification and diagnosis of QoS issues relating to spots, services, release causes, equipment, mobile types and more. 
  • Analysis and troubleshooting of voice and data services 
  • Analysis of subscriber and roamer (inbound and outbound) behavior

Data records

Each subscriber transaction (e.g. a voice call, location update, SMS, PDP context activation) is recorded as an xDR in the SecureQOS database. These xDRs contain all the information required to allow all the aggregations, analyses and tracing features delivered to the user via various metrics.

Troubleshooting the root cause

SecureQOS is a solution designed to troubleshoot any mobile network-related issues. It provides detailed subscriber activity data, with numerous ways to drill down to any information, from KPIs to xDRs, and from xDRs to the protocol decoding of any messages, for example. Almost all features allow you to view distribution and activity history, as well as enabling easy drill-downs and roll-ups.

Dynamic call tracing features

SecureQOS provides a cutting-edge end-to-end call tracing experience. Dynamic, fast and accurate, it contains many convenient features, such as a full binary packet widget, customizable elements, the ability to switch from a flow to a table view or from PDU to chunk view and many more features. What’s more, data generated by SecureQOS can still be easily shared on a standalone file, making it convenient for cooperation between your technical teams.

Asistencia en cada paso

Proporcionamos soporte técnico, servicios, una formación completa y los recursos que necesita. Todo ello forma parte de lo que hacemos con el fin de maximizar el valor de su inversión en VIAVI.

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