Hazardous Substance Control
VIAVI is committed to compliance with all applicable laws and regulations controlling the use of hazardous substances in its products.
Waste Electrical and Electronic Equipment (WEEE)
Electrical and electronic products can have a negative impact on the environment and human health if not disposed of properly. It is therefore important that they are collected separately at the end of their life cycle and disposed of correctly.
VIAVI has implemented two comprehensive, environmentally-friendly solutions for the disposal of customer Waste Electrical and Electronic Equipment (WEEE): Trade-in or Take-back.
VIAVI CSR Initiative
We offer a trade-in program for some product lines and typically when an older generation of product is to be replaced by the next generation. This allows our loyal, return customers to upgrade to the latest technology. In turn, those used VIAVI products will be either resold as refurbished ENCORE Products or used for repair parts to continue to provide value to our customers and to reduce or eliminate waste of Earth’s valuable resources.
VIAVI Solutions offers trade-ins on used customer owned VIAVI Solutions in conjunction with the purchase of new VIAVI products. If interested, contact your VIAVI sales representative and identify the list of equipment for possible trade-in. VIAVI will analyze the request and, if acceptable, provide a credit upon the return of the used units against the price of the new VIAVI equipment.
VIAVI has partnered with Recycling Network Europe to offer a free WEEE collection and recycling service to its Network and Service Enablement customers. WEEE is collected from the customer site and is then disposed of in accordance with environmental legislation.
To request take-back of WEEE, please contact your local customer care team to request login details and a reference number. Then return to this page and follow the link below.
Please note that prior to returning WEEE, any user-replaceable batteries and luminaires (lamps) should be removed and correctly disposed of, and any personal data held in the product memory deleted.
As well as continuously working to improve the sustainability of its packaging, VIAVI has now expanded its WEEE take-back program to include packaging as well. Please follow the same process as for WEEE to have waste VIAVI product packaging collected and correctly disposed of.
For further information on the VIAVI WEEE and packaging take-back programs, please contact: Global.WEEE@ViaviSolutions.com.