VIAVI provides standard services that ensure the effective installation and commissioning, availability, functionality, and understanding of our instrument portfolio.
Repair & Calibration
VIAVI customers have ongoing access to a global network of repair centers that provide warranty and non-warranty repair services. To extend the life of your equipment and ensure that your instruments are operating at factory specifications, calibration should be performed at the specified intervals. Our calibration plans accommodate various logistics and allow you to maximize discounts.
VIAVI Care Support Plan
VIAVI will work with you to find the right hardware service support plan (MaxCare, GoldCare, SilverCare or BronzeCare) for your needs including repairs, calibration, express loaner, advanced replacement, technical assistance and training.
Express Loaner and Advanced Replacement
Keep your workflow moving without disruption. While your equipment is being repaired or calibrated, you can obtain either an equivalent loaner or a replacement unit with the same configuration.
Keep your equipment in top-running shape so that your network continues to operate at peak performance with VIAVI On-Site Services. You can easily maintain VIAVI equipment on a timetable that meets your requirements.