The deployment of VIAVI’s automated testing solution is one part of the overarching technical innovative solutions we’ve adapted to help determine potential issues we detect on our network in near real-time or when a request comes through from our CP customers.
CUT TRUCK ROLLS IN HALF
BY REMOTELY IDENTIFYING THE SOURCE Of CUSTOMER PROBLEMS
Service providers are under pressure to reduce operational expenditures with fewer field ops resources, and the best way to do that is via automation. VIAVI is the only test expert that employs its unique combination of micro-test endpoints, hardware, and software to remotely test new service activation, monitor performance, and troubleshoot networks of any size. Save OpEx by testing the network without dispatching a technician. If a truck roll is still required, arm the tech with actionable data to rapidly address a network issue or customer problem. With less time troubleshooting, field ops can spend more time on revenue-generating activities.
Save big by remotely determining whether a truck roll is needed or not vs. dispatching one just to be safe safe
Accurate test data allows you to send the right person to the right place with the right tools
With less time spent on testing and troubleshooting, field teams can spend more time on revenue-generating activities
Quicker problem identification leads to shorter mean-time-to-repair (MTTR)
SystemCare Services & Maintenance
VIAVI Network Assurance and Data Analytics Systems are either server or cloud based. VIAVI Services assist customers with QuickStart system and process implementation and ongoing maintenance of these systems.
- Software Maintenance and Support Contracts
- Operational Assistance
- Mentorship Test Procedure Consultation
- Project Management, Installation or Onboarding
- API Integration Services, Custom Applications and Reports