WiFi Advisor (Discontinued)

The first WiFi/wireless LAN analyzer built for installers at all skill levels with intuitive capabilities for rapid characterization, optimization, and troubleshooting of home WiFi networks.
Изображение

Increasingly, end users depend on WiFi to reliably deliver premium services such as video and IPTV to endpoints throughout their homes.  However, the highly dynamic nature of WiFi networks (including spurious interferers, in-channel or channel-overlapping networks added by other parties, and growing numbers of WiFi devices) has a continuous impact on performance and QoE. As a result, 40% of all trouble calls are now WiFi related. Technicians who install and maintain WiFi in the home require robust installation methods and rapid troubleshooting capabilities.

The WiFi Advisor consists of an iPad app and one or more WFED-300AC test devices. It is the first test solution to meet the specific needs of installation professionals at all skill levels. Providing a new, visually rich approach to testing, its intuitive capabilities enable rapid characterization, optimization, and troubleshooting of highly changeable and vulnerable home WiFi networks. It shows a whole-home view of real WiFi performance/throughput margin and can deliver easy-to-understand performance information directly to the end customer.


Videos

Benefits

  • Improves QoE, reduces trouble calls and repeats
  • Reduces mean-time-to-repair
  • Assesses a wide range of end-user device classes
  • Educates customers about true performance
  • Enables test conformance and repeatability across your workforce

Applications

  • WiFi troubleshooting and optimization
  • Whole-home WiFi performance mapping and throughput analysis
  • Wireless IPTV service installation
  • End-user education

Key Features

  • Site performance report educates customers
  • TrueMargin™ optimizes WiFi site throughput
  • Intuitive and easy user interface recommends best channel and optimization steps
  • Highly-configurable radio supports 2.4 G 802.11b/g/n and 5 G 802.11a/n/ac up to 3x3 with MIMO
  • Associates job- or work-ticket information with site assessment results for export to the cloud for storage and analysis

Additional Resources: DOCSIS 3.1

Литература

Спецификации

  • VIAVI Care Support

    Services Bronze Silver MaxCare
     
    Изображение
    BronzeCare
    Изображение
    SilverCare
    Изображение
    MaxCare
    Technical Assistance Premium Premium Premium
    Factory Repair
    Priority Service
    Self-paced Training

    5 Year Battery and Bag Coverage *

     
    Factory Calibration  

    Accessory Coverage

       
    Express Loaner    

    * 5-year plans only; if applicable

    View Support Plans On New Equipment

    Factory Repair

    VIAVI Solutions is a single-source supplier for all of your factory and on-site test equipment repair, maintenance, and calibration service needs.

    We offer return-to-factory, fixed-rate repair services for all VIAVI test equipment. Fixed-rate repair provides the best turnaround time, streamlining the overall repair process and creating a very predictable and reliable repair experience at the best pricing.

    Our technicians ensure that your equipment is functioning properly by completing any maintenance and install enhancements,  including engineering change notice updates.

    Find out more about our Factory Repair Services

    Factory Calibration

    Keeping your equipment in top-running shape with factory or onsite calibration services helps ensure your network will continue to operate at peak performance. A variety of options allow you to manage the logistics of calibrating your equipment, while maximizing your maintenance investment. Performing regular calibration of equipment ensures the accuracy of its measurements. Improper calibration, however can compromise a network and impact services.  

    Keep your equipment in top-running shape with VIAVI On-site Services that help to ensure your network continues to operate at peak performance. It's the most cost-efficient and effective way to maintain equipment on a timetable that meets your requirements.

    Find out more about our Calibration Services

    Self-Paced Training

    VIAVI offers self-paced technical and product training as a flexible, efficient, and cost-effective training delivery option. Self-paced training offers a flexible training option for small groups of employees or those located remotely or in multiple locations. It’s an ideal training solution for instructing technicians who work in the field and cannot attend on-site classes.

    Find out more about our Training Services

    Priority Service

    VIAVI Care Plan Priority Services and Technical Expert Application Center (TAC) Service Levels for Field Portable Instruments used to test fiber, cable TV, xDSL, metro and wireless networks

    All customers enjoy Standard Plus support during the product warranty period and can upgrade to Premium TAC by purchasing a VIAVI Care Support Plan.

    The hallmark of our test platforms is evolving, modular test features to allow customers to keep pace with advancing communications technologies. The learning process is not just “one and done,” and field teams often have high rates of turnover.

    Find out more about our Priority Services

    Battery / Bag Replacement Coverage
    Batteries and bags wear out with daily use and charge cycles. To ensure these items don't slow you down, our 5 year plans include a replacement over the life of your 5 year plan.

    VIAVI will provide a one-time replacement of bad battery and worn soft bag/glove within the duration of a 5-year SilverCare or MaxCare Support Plan. Replacement will only be replaced when the instrument is returned to VIAVI for repair or calibration service. Hard cases are excluded, and coverage is not applicable for instruments sold without bag/battery.

    This coverage is Included in 5 year Silver and MaxCare Plans

    Technical Assistance
    The VIAVI Technical Support team can assist you in using/configuring products or address issues regarding product performance.

    Visit our Technical Assistance section for more information.

    MaxCare Accessory Replacement Coverage
    Instrument products come with accessory cables and connector tips. To ensure reliable, accurate testing we will cover the replacement of one accessory annually, to ensure good test results.

    When an accessory has been determined to be defective or faulty, VIAVI will, at no charge to customer, either repair the accessory or exchange at VIAVI’s discretion. Exchanged accessories may be new or refurbished. All returned accessories become property of VIAVI. The following limitations apply: no more than one accessory may be exchanged per 12 month period; applicable accessories include only those accessories that are considered essential to the operation of the instrument and were shipped with the original purchased product. The Customer is responsible for shipping faulty accessory back to VIAVI when there is a concern or during a calibration or repair service event.

    Express Loaner
    Now you can schedule calibrations or repairs with no downtime. The Express Loaner Service provides you with a similarly configured piece of equipment before sending yours in for calibration or for that unexpected repair that you need immediately.

  • VIAVI Care Support for Existing Equipment

    Изображение
    FleetCare

    FleetCare

    FleetCare plans can be customized to include any service entitlements on your fleet of existing equipment. Please fill out a Service Contracts form for a quote.

    • Any collection instruments with a single coterminous renewal date
    • Each contract is customized with any number of annual terms required by the customer
    • Onsite Calibration, Training, Field Application Engineer days can be added

    View Brochure

  • Repair and Calibration

    Our products live in rugged environments for over 10 years with 1000s of test connect/disconnect cycles.  We will be there to support you to ensure components that require maintenance like connectors, batteries, and software updates to ensure you are ready to test accurately for years to come. We apply factory procedures that use fast, automated calibration and functional verification, maintenance using OEM parts and the application of all engineering change orders and software updates. Services are available through contract Care plans, FleetCare or per incident as requests. 

    Top 4 Reasons to Choose VIAVI for Your Repair and Calibration Needs:

    • Minimize business disruption
    • Budget
    • Measurement Accuracy and Product Reliability
    • Measurement Compliance, TL9000 certification and OEM Standards

    Explore More

Поддержка на каждом этапе работы

Мы оказываем техническую поддержку, предоставляем услуги, программы обучения и все необходимые материалы. Наша деятельность направлена на максимальное повышение отдачи от ваших капиталовложений в систему VIAVI.

Позвольте вам помочь

Мы всегда готовы оказать вам всю необходимую помощь.