WiFi Advisor (Discontinued)

The first WiFi/wireless LAN analyzer built for installers at all skill levels with intuitive capabilities for rapid characterization, optimization, and troubleshooting of home WiFi networks.

This product has been discontinued.

This product has been discontinued

and is no longer available

Increasingly, end users depend on WiFi to reliably deliver premium services such as video and IPTV to endpoints throughout their homes.  However, the highly dynamic nature of WiFi networks (including spurious interferers, in-channel or channel-overlapping networks added by other parties, and growing numbers of WiFi devices) has a continuous impact on performance and QoE. As a result, 40% of all trouble calls are now WiFi related. Technicians who install and maintain WiFi in the home require robust installation methods and rapid troubleshooting capabilities.

The WiFi Advisor consists of an iPad app and one or more WFED-300AC test devices. It is the first test solution to meet the specific needs of installation professionals at all skill levels. Providing a new, visually rich approach to testing, its intuitive capabilities enable rapid characterization, optimization, and troubleshooting of highly changeable and vulnerable home WiFi networks. It shows a whole-home view of real WiFi performance/throughput margin and can deliver easy-to-understand performance information directly to the end customer.


Videos

Benefits

  • Improves QoE, reduces trouble calls and repeats
  • Reduces mean-time-to-repair
  • Assesses a wide range of end-user device classes
  • Educates customers about true performance
  • Enables test conformance and repeatability across your workforce

Applications

  • WiFi troubleshooting and optimization
  • Whole-home WiFi performance mapping and throughput analysis
  • Wireless IPTV service installation
  • End-user education

Key Features

  • Site performance report educates customers
  • TrueMargin™ optimizes WiFi site throughput
  • Intuitive and easy user interface recommends best channel and optimization steps
  • Highly-configurable radio supports 2.4 G 802.11b/g/n and 5 G 802.11a/n/ac up to 3x3 with MIMO
  • Associates job- or work-ticket information with site assessment results for export to the cloud for storage and analysis

Additional Resources: DOCSIS 3.1

Instrument Care Support Plans

Save up the 50% of standard service prices and obtain priority service when you buy a bundled plan at the same time the instrument is purchased. Care Support Plans offer the best way to purchase extended warranty, premium technical support, self-paced training, and critical maintenance services like calibration services that include software and engineering change order update services to ensure your product is maintained with current software and a calibration certificate. These discounted plans are 2-5 years long when purchased upfront with your VIAVI instruments.


VIAVI ケアサポート

サービスBronzeCareSilverCareMaxCareGoldCareFleetCare
 BronzeCareSilverCareMaxCareGoldCareFleetCare
技術アシストプレミアムプレミアムプレミアムプレミアムプレミアム
工場修理

標準サービス + カスタムメニュー:
 オンサイトでの校正およびトレーニング、FAE 日、
カスタムエンジニアリングまたはソフトウェアサブスクリプション

優先サービス
自分のペースでのトレーニング

5 年間のバッテリーとバッグの保証*

 
工場出荷時の校正 

アクセサリの保証

  
緊急貸し出しサービス  

* 5 年プランのみ

バッテリー/バッグ交換保証
バッテリーやバッグは、日常的な使用や充電サイクルにより消耗します。これらのために作業が滞ることがないよう、当社の 5 年間プランにはその全期間にわたる交換も含まれています。

VIAVI は、5 年間 SilverCare または MaxCare サポートプラン期間内に劣化したバッテリーおよび摩耗したソフトバッグ/手袋の単回交換を提供しています。この交換は、測定器が修理または校正サービスのために VIAVI に返却された際に行われます。ハードケースはこの対象ではなく、またバッグ/バッテリーなしで販売された測定器も対象外です。

この保証は、5 年間の SilverCare および MaxCare プランに含まれます。

MaxCare アクセサリ交換保証
測定器製品には、アクセサリケーブルとコネクターチップが同梱されています。信頼性が高く正確なテストを行い、引き続き良好なテスト結果を確保できるよう、年に 1 つのアクセサリの交換を保証しています。

アクセサリに欠陥があるか故障していると判断されると、VIAVI は独自の裁量でアクセサリを無償で修理するか交換します。交換アクセサリは新品または再生品です。返品されたアクセサリはすべて VIAVI の所有物となります。以下の制限が適用されます:各 12 か月間に交換できるアクセサリの数は 1 つだけで、対象となるアクセサリは測定器の操作に不可欠と見なされ、製品購入時に同梱されていたものに限定されます。アクセサリについて懸念がある場合や、校正または修理のために VIAVI に返却する際の送料はお客様の負担となります。

緊急貸し出しサービス
ダウンタイムなしの校正計画や修理計画を立てることができます。 緊急貸し出しサービスでは、校正や緊急修理が必要な場合、お使いの機器をお送りいただく前の段階で同じ設定の機器をご提供します。


ケアサポートプラン - WiFi Advisor

製品タイプ推奨プランBronzeCareSilverCareMaxCare校正する理由は?
  BronzeCareSilverCareMaxCare 

VIAVI Care Support for Existing Equipment

FleetCare
FleetCare

FleetCare plans can be customized to include any service entitlements on your fleet of existing equipment. Please fill out a Service Contracts form for a quote.

  • Any collection instruments with a single coterminous renewal date
  • Each contract is customized with any number of annual terms required by the customer
  • Onsite Calibration, Training, Field Application Engineer days can be added

View Support Plans For Existing Equipment


Repair and Calibration

Our products live in rugged environments for over 10 years with 1000s of test connect/disconnect cycles.  We will be there to support you to ensure components that require maintenance like connectors, batteries, and software updates to ensure you are ready to test accurately for years to come. We apply factory procedures that use fast, automated calibration and functional verification, maintenance using OEM parts and the application of all engineering change orders and software updates. Services are available through contract Care plans, FleetCare or per incident as requests. 

Top 4 Reasons to Choose VIAVI for Your Repair and Calibration Needs:

  • Minimize business disruption
  • Budget
  • Measurement Accuracy and Product Reliability
  • Measurement Compliance, TL9000 certification and OEM Standards

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Product Training Options

Self-Paced Online Training and Certification

Learn to use the functionality and features of VIAVI Solutions' products online, 24 hours a day, 7 days a week followed by a certification test upon completion of all modules.

 Self-Paced Online Training and Certification

Virtual Classroom and Certification

Instructor led Coursework: Learn from an expert Instructor from the convenience of your desk. Build your skill sets using VIAVI Solutions products to test various technologies with test and certification upon completion.

On-Site Classroom and Live Lab Workshops with Certifications

On-Site Classroom and Live Lab Workshops with Certifications

Instructor led Coursework: Build expertise using your VIAVI products in live lab exercises with test and certification upon completion. Utilize optional workshop days for field test on your network with your instructor.

Mentorship Consulting & System Admin Training

Instruments: Mentorship Test Procedure Consultation: Application Engineer Days. One of our test experts will come to your site and conduct testing with your team to troubleshoot stubborn problems or write up test procedures.

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