The network is mission-critical. Maintaining high-quality network service requires reliable fault detection processes and continuous improvement. The TPA Suite enables you to deploy automated, technician friendly procedures and reporting at a job, team, and network level.
Efficient Automated Testing, Validation, and Optimization Over the Network Lifecycle
Major technology transformations, like DWDM, PON or 5G have made telecom networks more challenging to deploy and maintain as they are layered into legacy networks. For network operators, network equipment suppliers (NEMs) and their army of subcontractors, this means that technicians must learn various complex tasks to be effective. Finding the right expertise, tools and management solutions is the key to scaling their evolving networks across hybrid network technologies.
VIAVI works closely with industry leaders to develop automated test solutions that help:
- Service providers launch and maintain their networks with ease
- Contractors to close out jobs and settle payment quickly
- NEMs to achieve acceptance the first time
Explore our StrataSync TPA Suite below, or keep scrolling to continue reading about the common challenges teams face when testing their networks, and see how partnering with VIAVI can optimize your organization’s test processes.
Field Test Challenges
In an ideal world, construction teams build fault free networks on time and service activations are flawless, plug-and-play events, with no need to test the network before conducting service layer tests. However, in the real world, we face the logistical challenges of deploying test MoPs and training to an overloaded workforce on process while maintaining visibility to their success throughout the network lifecycle. We encounter damaged network sections, poorly construction or mis-handled elements and service layer issues too. We struggle to keep the entire team on the same page, performing test activities in a consistent, efficient manner:
Components that are defective or damaged during the installation process
Installers that lack adequate training and/or experience
Pressure to meet unrealistic daily quotas, which induces human errors or drives teams to shortcut or skip testing altogether
Overwhelmingly complex deployment processes that are difficult to execute flawlessly without a guided, automated workflow
When these challenges arise, they degrade network quality and business KPIs:
OPEX and profitability
Time to market for new services, which also impacts revenue
Quality of Service, causing poor customer experience and retention
The way for SPs, NEMs and Contractors to overcome the time-to-market issues caused by network quality is with efficient automated testing, validation, and optimization. Scale and growth of the telecom network demands test processes to be automated and streamlined.
Benefits of Automating Your Test Processes
Test process automation (TPA) is integral to VIAVI DNA - each field instrument and system is designed to optimize technician workflows. The goal is to enable novice technicians to deliver expert-level test results and close projects on the first try, every time. The VIAVI Test Process Automation initiative is to help our customers transform their workflow with a new process to:
Reduce manual test processes and data entry - minimizing human error and increasing the scale of network deployment
Consistently execute testing processes, delivering quality results every time
Provide objective evidence of proper job completion with a closed-loop test process
Reduce training needs with easy to use instruments featuring clear, simple pass and fail indicators, and guided test processes with the availability of remote expert help
Speed revenue cycles with real-time results and automatic report generation
Efficiently manage inventory and software versions
Align field technicians with team leads and customers to speed acceptance and get paid faster
Collect and present information to allow customers to analyze the job, team, process, project, network, etc.
Instrument Check Test
One-button tests
Sequence of expert measurements / tests encapsulated as a single test operation
Minimizes training and field errors
Job Manager
- Associates tests to specific workorder
- Sequence of individual test tasks grouped together in a single job
- Can coordinate tasks and results across instruments
- Instrument UI displays step-by-step task instructions, progress and results
Mobile Tech
- Mobile App-IOS and Android
- Auto syncs jobs and results to / from the instrument
- App to App sharing
- Enriches instrument test results
- Geolocation data
- Multimedia attachments (pictures, signature capture)
StrataSync
- Centralized management
- Organize and push configurations to instrument
- Auto collection and organization of test results
- KPI dashboards
- Analytics
- Back office integration of test process / data
