Return Material Authorization (RMA) Request

VIAVI Solutions is a single-source supplier for all of your factory and on-site test equipment repair, maintenance, and calibration service needs.

Please complete the following form to obtain authorization prior to shipping your instrument to VIAVI for repair or calibration. Do not ship the equipment until you receive the Return Authorization (RA) number from VIAVI. You may use this number to track your equipment during repair, calibration, or upgrade.

Submit a Return Material Authorization (RMA) Request

Submit a RMA Request

For Avionics, Radio Test and Wireless Validation (Cobham Acquisition) Products, please use the link below:

Submit a RMA Request (Avionics, Wireless and Manufacturing Test)

VIAVI Support Process

For further information or for assistance during your request process, please contact Customer Support.

When to contact TAC vs Customer Care