Care Support Plan - ONT
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Why calibrate this product?
What are the common issues?
Why calibrate this product?
ONT is a high precision instrument relying on stable and precise timing, stable sources and calibrated low noise clocks.
Validate measurement accuracies conform to published specifications
Maintain connectors, fans and interfaces
Factory standards to ensure accuracy
Factory standards to ensure accuracy
VIAVI Calibrates to TL9000 factory standards to ensure your instrument is certified to measure accurately, as it did when it came off the factory line. Instruments that are out of calibration will produce unreliable measurements and can create false passing or false failing test results that often cause your team repeat work. We maintain, polish and clean all fiber connectors, fix pigtail connections that are internal to the product to ensure all ports stay in good working order and upgrade software / firmware to the latest approved release to enable enhancements. VIAVI Care Plans are the most cost-effective way to plan for calibration with a low, discounted price at the time of instrument purchase, however fixed rate calibration can be purchased at a later date on a separate purchase order.
- Ensure accurate measurements that meet calibration and service level agreements, ISO and TL standards for network test procedures.
- Ensure all test transmission signals work properly to avoid issues such as not reaching full line rate testing rate required to validate service bandwidth, speed and quality of service (QoS).
- Maintain ports and connectors to keep test transmissions working properly and to extend the life of the instrument. For example, if optical connectors and, lasers are bad or electrical/RF interface ports are loose after years of connection cycles, OTDR, TDR, and Radio Frequency measurements will not work properly.
- When doing construction, installation and activation work that must be certified, all network components typically must be tested with a certified, calibrated instrument to preserve warranty from manufacturer, such as fiber optic cable manufactures.
- Accurate RF frequencies and optical wavelengths are critical to meet measurement specifications. If using these to validate network elements, power levels, transmission rates, out of specification tools will prevent validation of network elements and signals.
How will my measurements be affected if the product is out of calibration?
The ONT is capable of measuring packet delays and jitter from fractions of a nanosecond to seconds and it can precisely set lane timing and phase to fractions of a PPM. To ensure this performance on this and other measurements it is important to have your ONT verified and calibrated by VIAVI. Applications that measure over 10 orders of magnitude rely on stable and precise timing, stable sources and low noise clocks and VIAVI approved processes ensure this accuracy can be delivered by your ONT.
Most business common implications ONT
What are the most common implications of these issues to the business?
Uncalibrated tools produce unreliable measurement results that can't be certified to specifications and may violate product agreements or ISO/TL9000 standards with your customers and their network equipment vendors.
- Design errors resulting from inaccurate measurements can result in ongoing issues throughout the product lifecycle including poor yields, inaccurate optical budgets, increased return rates and customer expectation mismatch
- Production costs can be elevated by increased re-work, reduced yield and inconsistencies between measurements.
Common Business impacts include:
- Quality audit failures.
- Lost revenue, customer complaints and increased costs.
- For end customers, repeat product quality issues with vendors often cause added cost, customer dissatisfaction and loss of business.