VIAVI TestCenter : CRASH:ngc_gated crashed on MX3-100GQ-T2 with 99% and if running at lower bandwidth.
Knowledge Base - FAQ
When we ran a testing, the ngc_gated crashed after running for 15 min with all control plane up and traffic started.
It happens all the time
NGC crashes immediately at 99% and may take longer to crash if running at lower bandwidth.
With 1% bandwidth ngc crashed in about 15 min.
logs:
From the bll:
17/02/13 15:59:05.767 INFO 2860 - content.l2l3.stats.counterresulthandler - ForceUpdateSummaryView: Handle = 20
17/02/13 15:59:05.767 INFO 2860 - content.l2l3.stats.counterresulthandler - ProcessUpdate: called
17/02/13 15:59:05.767 INFO 2860 - content.l2l3.stats.counterresulthandler - ProcessUpdate: Update: handle: 20 DataSetHdl : 50129 parent : 4001000streamblock result : 4035000rxstreamblockresults
17/02/13 15:59:05.783 INFO 2860 - content.l2l3.stats.counterresulthandler - ProcessUpdate: done!
17/02/13 15:59:05.783 INFO 2860 - fmwk.bll.base.cmd - RefreshResultViewCommand.205734(RefreshResultViewCommand 7433) state: Completed took: 0.516 sec
17/02/13 15:59:06.799 INFO 2860 - fmwk.bll.base.cmd - RefreshResultViewCommand.205747(RefreshResultViewCommand 7434) state: Started
17/02/13 15:59:06.799 INFO 2860 - fmwk.bll.base.cmd - ResultDataSet : ResultDataSet.5583(Stream Threshold Results)
17/02/13 15:59:06.924 INFO 1080 - fmwk.bll.core.equip - Calling event log notification handler for 10.1.69.140 test module 2 port group 1...
17/02/13 15:59:06.924 INFO 1080 - fmwk.bll.core.equip - Received event eventLog_1.EvtLogNotify for 10.1.69.140 test module 2 port group 1
17/02/13 15:59:06.924 INFO 1080 - fmwk.bll.core.equip - event log 0: message = Daemon ngc_193 died, level = ERROR, daemon = sysmgr, date = Mon Feb 13 20:57:22 2017, port = 0
17/02/13 15:59:06.924 ERROR 1080 - user.equipment - port //10.1.69.140/2/1 event: Daemon ngc_193 died
From the UI:
13 Feb 2017 14:26:02,025 INFO Main - fmwk.ui.bllcmd - Completed: RefreshResultViewCommand(ResultDataSet="Stream Threshold Results (ResultDataSetProxy.5583)")
13 Feb 2017 14:26:02,556 INFO Main - fmwk.ui.bllcmd - Completed: RefreshResultViewCommand(ResultDataSet="Stream Block Results (ResultDataSetProxy.50129)")
13 Feb 2017 14:26:04,056 INFO Main - fmwk.ui.bllcmd - Completed: RefreshResultViewCommand(ResultDataSet="Stream Threshold Results (ResultDataSetProxy.5583)")
13 Feb 2017 14:26:04,541 INFO Main - fmwk.ui.bllcmd - Completed: RefreshResultViewCommand(ResultDataSet="Stream Block Results (ResultDataSetProxy.50129)")
13 Feb 2017 14:26:06,041 INFO Main - fmwk.ui.bllcmd - Completed: RefreshResultViewCommand(ResultDataSet="Stream Threshold Results (ResultDataSetProxy.5583)")
13 Feb 2017 14:26:06,509 INFO Main - fmwk.ui.bllcmd - Completed: RefreshResultViewCommand(ResultDataSet="Stream Block Results (ResultDataSetProxy.50129)")
13 Feb 2017 14:26:07,400 ERROR 6 - user.equipment - port //10.1.69.140/2/1 event: Daemon ngc_171 died
13 Feb 2017 14:26:07,400 FATAL 6 - user.rpc - Lost connection to 10.1.69.140 test module 2 port group 1. Please check connection and network condition.
N/A