Knowledge Base - FAQ

WIFI Advisor How to upgrade software?

Tuesday, December 31, 2019
Submitted by ryan.grace on October 23, 2021 - 6:45pm
How do you upgrade the software on WIFI Advisor (WFED) units?
Software on the WIFI Advisor is updating by establishing the bluetooth connection from the unit to the WIFI Advisor IPAD application and then going to Device Management. The device management screen will show the Current version available at the top and each WIFI Advisor will have its currently installed version displayed on its line entry. On the right hand side of the device entry is an icon of a WFED with an arrow pointing down. Press on that icon and you will be prompted with a popup window to confirm the upgrade.  A % status of the download is shown in the upper right hand corner of the device management screen while the download is in progress. Typical download time is just a few minutes. It is normal that other units that are connected will be disconnected during the upgrade process.  The units will reconnect automatically after the upgrade completes.

Product Family:

Support at Every Step

We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximize the value of your VIAVI investment.

Value add services that compliment your VIAVI system solution and instrument portfolio to provide a total cost of ownership

Customer Service that provides Return Material Authorization (RMA) for repair and calibration

Technical education solutions, product training, and blended learning for technicians who are using new products or working with existing tools

Technical Assistance Center to assist you in using/configuring products or address issues regarding product performance