Proximus is leveraging the NITRO GEO platform to plan and optimize our 2G, 3G and LTE networks. NITRO GEO has a strong reputation as a robust and reliable platform that will allow us to consolidate our solutions under one system and offer an exceptional customer experience.
Unleashing Customer Experience Data
GEOanalytics delivers a sophisticated API to allow third party applications to make direct use of the location intelligence with the GEO platform. Whilst there may be several sources of customer experience data available within the network, getting access to these typically requires deployment of a complex data warehouse, and specific system integration projects to make the data available. With GEOanalytics, powerful customer experience intelligence, with the additional dimension of building level resolution location information, is made available in a form that can be directly used by the third party application.
The power of location intelligence in numerous customer care and quality assurance applications has already been proven, GEOanalytics will enable this value to be realised efficiently in wider applications across the enterprise.
Training & Services
VIAVI location intelligence enables us to harness key insights for a targeted, subscriber-centric approach to optimization, delivering the best possible customer experience. With the ability to optimize quality of experience for our most high-value subscribers, we can target network and service improvements to deliver maximum return with minimal investment.