OneExpert HFC 720/730 Software

Current Version:

• 1.1.12

Release Date:

• 01/26/2026

Versions Description:

• ONX HFC Software Update

Licensing Requirements:

• None

Prerequisites:

• Must have access to StrataSync and permission to update assets

Download Instructions:

• On a computer, login to StrataSync (must have permission to update units)
• Click on “Assets” -> click on “Update Firmware” -> select “Online Updates” and “OneExpert HFC” -> click “Next”
• In the Update Firmware window, under "Action" -> click on the "Download firmware" icon -> the file will begin to download
• File Size: 468 MB

Installation Instructions:

Once the firmware is downloaded in your computer, copy it into a USB memory stick in its "zip" format (do not unzip). Plug the USB memory drive into the USB-A or USB-C port in the ONX. Power on the meter, and go to System -> System settings -> USB Software Update -> Select Update File “ONX-HFC-X.Y.Z.zip” -> select “Update” -> unit will transition to the update screen. Wait for update to complete. 

Alternate Update Method:

• On a computer, login to StrataSync (must have permission to update units)
• Click on “Assets” -> click on “Update Firmware” -> select “Online Updates” and “OneExpert HFC” -> click “Next”
• In the Update Firmware window, under "Action" -> click on the "Deploy Now" icon -> select asset or assets to deploy -> select "next" -> select "Yes" to confirm deployment.
• Connect OneExpert HFC 720/730 to either WiFi/Ethernet to synchronize with StrataSync and accept update (NOTE: For assistance, please contact CATVSupport@viavisolutions.com or by phone at +1-844-468-4284 and follow on-screen prompts.