Knowledge Base - FAQ

result upload of a MPOLx tester is not possible using J-Reporter

Friday, October 1, 2021
Submitted by ryan.grace on October 23, 2021 - 4:43am
Question: 
Connecting a MPOLPx tester to a PC with J-Reporter: Projects can be seen, but uploaded results are empty.
Answer: 
check if the selection list contains a project without a name. This will cause error messages from the MPOLx tetser and prevent a normal result uploading. in this case it i snecessary to contact Customer Care to send the unit in to check at the service center. Hint: it is possible to export the compete result data to a USB memory stick. In this case the empty Project is not transfered and the results can be imported by Smart Reporter Software (connecting the USB stick instead of the MPOLx).

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