Knowledge Base - Solution

40G Certifier Probe mismatch error on reference.

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 4:41pm
Problem: 
I am trying to perform a copper reference on my Viavi 40G Certifier and getting a probe mismatch error message.
Solution: 
You cannot perform a reference with 2 channel adapters. A reference needs to be done with a permanent link adapter on the local unit and a channel adapter on the remote using one permanent link cable.

Product Family:

Support at Every Step

We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximize the value of your VIAVI investment.

Value add services that compliment your VIAVI system solution and instrument portfolio to provide a total cost of ownership

Customer Service that provides Return Material Authorization (RMA) for repair and calibration

Technical education solutions, product training, and blended learning for technicians who are using new products or working with existing tools

Technical Assistance Center to assist you in using/configuring products or address issues regarding product performance