Milpitas, Calif., September 5, 2017 – VIAVI Solutions (NASDAQ: VIAV) and Westcon-Comstor today announced the extension of their partnership to Europe, Middle East and Africa. Westcon UCC has added the VIAVI Observer Platform to its portfolio for resellers of unified communications (UC), networking and collaboration solutions. The platform is a full-service IT solution for deploying, managing and optimizing application and network performance.
UC is not a new technology, yet due to its bandwidth-intensive nature and minimal latency thresholds, enterprise network teams still struggle to ensure performance and optimal end-user experience. Forty percent of respondents to VIAVI’s 2017 State of the Network study said they lacked visibility into the quality of user experience, bandwidth utilization, or complete session detail for UC technologies. Thirty-six percent said they were unable to assess impact of UC deployments on other applications.
With the Observer Platform from VIAVI and Westcon UCC, enterprise teams can:
- Achieve total visibility of the network ecosystem using on-demand application analysis with environmental context for insight into resource and service conflicts causing end-user impact
- Capture and reconstruct calls for playback to hear the same call quality issues experienced by users
- Analyze and monitor unified communications with line-rate packet capture and write-to-disk supporting high-bandwidth video streams
- View in-depth intelligence for call setup and teardown, with payload transmission analytics for access to the details of every network conversation
- Obtain comprehensive metrics for monitoring bursts, or periods of high packet loss, gaps, or periods of little packet loss
“VIAVI has been pleased with the market momentum we’ve seen with the partnership with Westcon-Comstor in North America, and we look forward to extending that value proposition to EMEA,” said Sergio Bea, Vice President, Worldwide Enterprise and Channels at VIAVI. “In the past year, Observer has further outpaced the competition as the highest performing and most scalable packet capture solution in the industry, and has earned its fourth consecutive placement as a leader in the Gartner Magic Quadrant for network performance monitoring and diagnostics.”
“This region continues to be an engine fueling technological innovation worldwide, and we’re pleased to be able to support enterprises with best-of-breed network performance management solutions,” said Wayne Mason, UCC General Manager & Practice Lead EMEA, Westcon. “Bringing the VIAVI Observer Platform into our UCC portfolio gives us the ability to capitalize on the global trend toward UC adoption with a robust, innovative platform. End users can benefit from increased agility, productivity and effectiveness from the platform, backed by support from our knowledgeable partners.”
About VIAVI Solutions
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions to communications service providers, enterprises and their ecosystems, supported by a worldwide channel community including VIAVI Velocity Solution Partners. We deliver end-to-end visibility across physical, virtual and hybrid networks, enabling customers to optimize connectivity, quality of experience and profitability. VIAVI is also a leader in high performance thin film optical coatings, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets. Learn more about VIAVI at www.viavisolutions.com. Follow us on VIAVI Perspectives, LinkedIn, Twitter, YouTube and Facebook.