VIAVI Testcenter: Failure to retrieve license speed for Test Module

VIAVI Testcenter: Failure to retrieve license speed for Test Module

Customer anti-virus blocking. License checks out fine after whitelisting STC application. ui.log ===== 2021-08-05T07:43:32.611Z WARN  7        - user.license       - Failure to retrieve license speed for Test Module: Model (PX-100GYS-T12) - PN (80-001095) - SN (E20230112): CStcRunTimeError Error occurred when opening file C:\Users\cwan\AppData\Local\Temp/PX-100GYS-T12-_upload_10900_908984_.json.  Please check that file exists and is accessible.. Please obtain and install appropriate license file. 2021-08-05T07:43:33.597Z WARN  RxMsg    - fmwk.ui.ses        - S64553: Detect BLL FatalError Event 2021-08-05T07:43:33.600Z ERROR Main     - fmwk.ui.shell      - Unhandled exception caught by shell bll.log ===== 2021-08-05T07:43:32.048Z INFO  6884     - fmwk.bll.core.equip  - Updating Hardware License info for PX-100GYS-T12 on chassis 192.168.138.188 slot 1... 2021-08-05T07:43:32.048Z INFO  6884     - fmwk.bll.core.equip  - Uploading file = /mnt/VIAVI/testmodule/slot0/hypervisor/conf/currentspeedlicense.json from chassis 192.168.138.188... 2021-08-05T07:43:32.054Z INFO  6884     - fmwk.bll.core.equip  - Moving file C:\Users\c\AppData\Local\Temp\tmp_10900_4.txt to C:\Users\c\AppData\Local\Temp/PX-100GYS-T12-E20230112_upload_10900_908984_e.json... 2021-08-05T07:43:32.059Z WARN  6884     - fmwk.bll.core.equip  - Renaming file C:\Users\c\AppData\Local\Temp\tmp_10900_4.txt to C:\Users\c\AppData\Local\Temp/PX-100GYS-T12-e_upload_10900_908984_e.json failed; ACE_OS::rename() returned -1 2021-08-05T07:43:32.061Z ERROR 6884     - fmwk.bll.core.equip  - [ManageEquipmentImpl::MoveFile] Failed to open C:\Users\c\AppData\Local\Temp/PX-100GYS-T12-e_upload_10900_908984_e.json for writing(error = 13) 2021-08-05T07:43:32.061Z ERROR 6884     - fmwk.bll.exception   - throwing StcException : Error occurred when opening file C:\Users\c\AppData\Local\Temp/PX-100GYS-T12-e_upload_10900_908984_e.json.  Please check that file exists and is accessible. 2021-08-05T07:43:32.061Z WARN  6884     - fmwk.bll.core.license - Failed to read Test Module licenseCStcRunTimeError Error occurred when opening file C:\Users\c\AppData\Local\Temp/PX-100GYS-T12-_upload_10900_908984_e.json.  Please check that file exists and is accessible.. Please obtain and install appropriate license file 2021-08-05T07:43:32.061Z WARN  6884     - user.license         - Failure to retrieve license speed for Test Module: Model (PX-100GYS-T12) - PN (80-001095) - SN (): CStcRunTimeError Error occurred when opening file