VIAVI TestCenter: How do I retrieve the "port logs" from a VIAVI TestCenter test running on a VIAVI TestCenter Lab Server?
Knowledge Base - FAQ
VIAVI TestCenter: How do I retrieve the "port logs" from a VIAVI TestCenter test running on a VIAVI TestCenter Lab Server?
Retrieving Port Logs from a Lab Server test
If your test is running off of a Lab Server, unfortunately, the port logs need to be retrieved and sent in separately.
To get the port logs from a test running on a Lab Server:
- Open a separate STC GUI instance;
- Connect to the chassis (but you don't need to reserve any ports);
- go to Tools > Equipment view > Port Group tab,
- select the port group you want the logs for to recover the logs from
(you can multi-select rows using +click or +click)
This creates a zip for each port group. The filenames have the format:
fwlogs-__--.tgz
and are located in:
C:\Documents and Settings\\My Documents\VIAVI\TestCenter \Logs\_
Please send these "Port logs" in along with the "Diagnostic Report" when you report your issue.