VIAVI TestCenter - TestCenter IQ - Unable to delete queued reports. Report is queued for creation. Unable to start chrome for report generation.
Knowledge Base - FAQ
STC version is: 5.18
When trying to generate a new .pdf report from a test result in TestCenter IQ, this report goes to the queue and seems that first it needs to wait for the other reports to be created / removed from this queue. However when clicking on the delete icon (X) or the refresh icon (circling arrow), the window does not respond:
This was seen in a single PC.
Actions done:
• Restarted postgresql-x64-10 service
• Tried on Firefox and the issue is also seen
• Cleared browsing data from Google Chrome and re-launch it, same result.
• Reset Google Chrome to a default state
• Have exported results and imported again in results Library, same issue.
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