Knowledge Base - Solution

OTDR Bad Connector Error

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 4:41pm
Problem: 
When I press START on my Viavi OTDR to shoot a trace, I immediately get a message saying the connector is bad.
Solution: 
Inspect and clean the connector on the OTDR module as well as the connector on the fiber connected to the testset. This message means the OTDR is seeing a very poor launch condition into the fiber. Try another launch cable if cleaning does not resolve.Inspect the connector on the OTDR module for dirt or damage. 

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