March 25, 2015 — JDSU today introduced the WiFi Advisor wireless LAN analyzer with a unique TrueMargin™ capability that improves WiFi network resiliency. WiFi Advisor helps service providers improve and preserve long-term quality of experience (QoE) for mission-critical services, including video and common over-the-top applications. Managed through an off-the-shelf tablet, WiFi Advisor is included in a wide range of StrataSync™-enabled JDSU test platforms, including HST-3000, DSAM, OneExpert™, and SmartClass™ TPS.
Designed for tier 1 installation professionals, WiFi Advisor enables broadband service providers to troubleshoot 2.4 and 5 GHz residential WiFi services and install robust WiFi networks efficiently. Guided test flows, expert channel recommendations, and WiFi network design tips help technicians quickly and accurately assess whole-home WiFi performance so they can optimize the network before leaving the job site.
Additional Key Benefits
- Improves long-term QoE through reduced trouble calls or repeat calls
- Reduces mean time to repair with expert channel recommendations and WiFi optimization tips
- Helps educate end customers about WiFi network performance within their home with easy-to-understand, targeted reports to manage realistic WiFi performance expectations
- Ensures workforce test conformance with a standardized WiFi testing approach
The introduction of new WiFi technologies, such as 802.11ac, MIMO, and beamforming, has service providers pushing toward all-wireless home distribution, even for quality-sensitive services like IPTV. Moving toward all-wireless home networks will simplify and accelerate their installation processes. However, an array of new WiFi-related problems driving frequent repeats and generally reducing customer satisfaction can erase the efficiency gains. WiFi Advisor gives technicians of all skill levels an intuitive tool set with which they can quickly troubleshoot, characterize, and optimize in-home wireless networks so they can confidently leave the premises knowing that they have installed the service "right—the first time."