Knowledge Base - FAQ

HCU loses its boot record if it is shut down

Tuesday, December 31, 2019
Submitted by ryan.grace on October 23, 2021 - 8:40pm
Question: 
HCU loses its boot record if it is shut down
Answer: 
Almost 100% of the time this is caused by a bad Lithium battery on the CPU card inside the HCU. You must always firest tuen the HCU off. Unscrew and slide the CPU from its slot. Remove the battery. It is not round but square and may times it is yellow or black. Go to your local battery replacement store and purcahse it. Replace the battey and reconfigure the HCU IP info.

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