Knowledge Base - Solution

5800 Touchscreen calibration

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 8:44pm
The touchscreen on my 5800 is not responding correctly.
First make sure you are using the correct stylus. The version 1 5800 uses a sharp tip stylus. The version 2 5800 uses a soft ended stylus and if you are trying to use your finger you would need to use the pad of your finger. If the calibration appears to be off, the screens can be recalibrated from the SYSTEM>DISPLAY screen. If the screen calibration is too far off to navigate to that screen you can plug in a USB mouse and use the mouse to reach the proper screen and then switch back to the stylus after pressing the Calibrate touchscreen soft button.

Product Family:

Support at Every Step

We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximize the value of your VIAVI investment.

Value add services that compliment your VIAVI system solution and instrument portfolio to provide a total cost of ownership

Customer Service that provides Return Material Authorization (RMA) for repair and calibration

Technical education solutions, product training, and blended learning for technicians who are using new products or working with existing tools

Technical Assistance Center to assist you in using/configuring products or address issues regarding product performance