Knowledge Base - Solution

Capture not showing up on MSAM bert module.

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 1:47pm
Problem: 
I have the capture option installed on my MSAM bert module but I have no setup or action tabs for capture.
Solution: 
Two things to check. First there are two capture options. One is High Speed for 10G LAN testing and one is Low Speed available on 1G and below ethernet rates. First check to ensure you have the correct option for the test you are launching. Second there are two versions of MSAM hardware. MSAM serial numbers that begin A1 or A2 are version 1 MSAMs and capture can only be performed from port 1. MSAM serial numbers that begin with A3 are version 2 MSAMs and capture can be performed from either port 1 or port 2. 

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