Knowledge Base - Solution

FiberChekPro results uneditable

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 7:33pm
I accidentally generated my Viavi inspection results as make file uneditable and it is asking for a password. What is the password?
There is no generic password. It would be generated based on the PC name that generated the report. It would be necessary to run the FIberCheckPro diagnostics on that PC and submit the file to Viavi to determine the password.

Product Family:

Support at Every Step

We provide support, services, comprehensive training and the resources you need. It’s all part of what we do to maximize the value of your VIAVI investment.

Value add services that compliment your VIAVI system solution and instrument portfolio to provide a total cost of ownership

Customer Service that provides Return Material Authorization (RMA) for repair and calibration

Technical education solutions, product training, and blended learning for technicians who are using new products or working with existing tools

Technical Assistance Center to assist you in using/configuring products or address issues regarding product performance