Knowledge Base - Solution

MSAM Version Identification

Tuesday, December 31, 2019
Submitted by ryan.grace on July 8, 2021 - 8:44pm
Problem: 
How do I tell if I have a version 1 or version 2 MSAM?
Solution: 
MSAM Version 1 serial numbers start with A1 or A2. Version 2 serial numbers start with A3. There are also physical differences. The version 2 MSAM has a USB connector on the MSAM itself versus the version 1 which does not have its own USB connector. You can also look at the bert challenge id under HELP>ABOUT BERT MODULE on the RESULTS screen. A version 1 challenge id ends in /020 and a version 2 id ends in /021.

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